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Spotify: Music and Podcasts App Store reviews: what users complain about
We ran AppGripe on 500 of the most recent public App Store reviews of Spotify: Music and Podcasts (Music, by Spotify) from 3 storefronts, dated 2026-10-14 to 2026-10-19. Average rating in this sample: 4.12★. 116 reviews contained a complaint.
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Complaint categories
| Category | Reviews | Avg severity (0–3) |
|---|---|---|
| Pricing / subscription | 61 | 1.9 |
| Feature requests | 44 | 1.8 |
| Ads | 43 | 1.9 |
| Bugs | 41 | 2.0 |
| Performance | 7 | 2.3 |
| UX / design | 5 | 2.0 |
| Crashes / freezes | 4 | 2.3 |
A review can count in several categories. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Reduce ad frequency and length: 41 complaining reviews, avg severity 1.9/3.
“Beyond disappointed that I’m paying for something and their advertisements were commercials, interrupting this fluid stream that I’m listening to. I will be canceling because of this. It’s terrible.” (1★, v9.1.90, US) - Ease paywall pressure: 35 complaining reviews, avg severity 1.9/3.
“horrendous not paying for free music” (1★, v9.1.90, US) - Justify or adjust the price: 29 complaining reviews, avg severity 1.7/3.
“Decent app but way too expensive and the price increases have been comical” (1★, v9.1.90, GB) - Improve content quality: 22 complaining reviews, avg severity 1.8/3.
“Too much AI too much video content. Just stick to real music. And stop asking for a review” (1★, v9.1.90, US) - Soften the redesign backlash: 14 complaining reviews, avg severity 2.1/3.
“Why are my queue settings messed up now… the cosmetics look great but the reason I use Spotify instead of Apple Music is because it’s easy and simple to use but it’s getting more and more messed up and I use music as an escape so I don’t wanna be getting mad t…” (4★, v9.1.90, CA)
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 19 October 2026. We have no relationship with Spotify.
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