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Fly Delta app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Fly Delta (Travel, by Delta Air Lines, Inc.) from 3 storefronts, dated 2019-06-21 to 2026-10-22. Average rating in this sample: 2.23★. Its all-time US App Store rating is 4.8★ from 7M ratings. 202 reviews contained a complaint; the biggest theme was bugs (82%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 165 | 82% | 2.2 |
| Feature requests | 70 | 35% | 2.0 |
| UX / design | 63 | 31% | 2.1 |
| Performance | 37 | 18% | 2.4 |
| Pricing / subscription | 33 | 16% | 2.1 |
| Crashes / freezes | 21 | 10% | 2.8 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Answer support requests: 32 complaining reviews, avg severity 2.3/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“When an unexpected travel disruption occurred (on July 29 2026 at YUL -TPA flight) I expected Delta to make reasonable effort to support its customers, but instead i was left to purchase 2 Air Canada tickets at my own expenses ($1200). I also could not retrie…” (1★, v7.14, US) - Fix login / account access: 26 complaining reviews, avg severity 2.5/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“Doesnt work, wont let me sign in no matter what I do. If pressed forgot number and password reset them twice and when I put the correct information this filthy horrible horrendous perverted app tells me to go fudge myself. And if you thought about making a new…” (1★, v7.10, CA) - Simplify navigation: 23 complaining reviews, avg severity 2.0/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“Fly Delta is the most confusing of apps. It’s so not intuitive . I had a connecting flight to my destination and the app kept pinging about the second flight rather than the first and then it jumped to sharing notifications about my return flight. Also delays…” (1★, v7.8.1, CA) - Fix in-use crashes and freezes: 16 complaining reviews, avg severity 2.8/3. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“The app crashes when trying to complete a check-in, which makes it completely useless.” (1★, v5.32, GB) - Speed up loading: 18 complaining reviews, avg severity 2.3/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“Can’t check in using the app,also very slow to load and navigate” (1★, v5.38, GB) - Ship the most requested feature: 17 complaining reviews, avg severity 1.8/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Oh Delta what have you done hope it’s only a glitch as normally a very good app ,however it appears you can no longer book a two leg flight as multi city .. it won’t let you ie when you try book flying in internationally into one airport and fly back from an…” (1★, v7.3.1, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 7.16.1 | 24 | 2.1 | 83% |
| 7.16 | 22 | 1.6 | 59% |
| 7.15.1 | 25 | 2.0 | 68% |
| 7.15 | 12 | 1.4 | 83% |
| 7.14 | 17 | 1.9 | 76% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Fly Delta?
In 300 recent App Store reviews (2019-06-21 to 2026-10-22), the most common complaint theme was bugs (82% of complaining reviews), and the top specific issue was “answer support requests” (32 reviews).
How many Fly Delta reviews are negative?
202 of 300 recent reviews (67%) contained a complaint. Average rating in this sample: 2.23★. Its all-time US App Store rating is 4.8★ from 7M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Delta Air Lines, Inc..
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