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Spotify: Music and Podcasts on Android: what Google Play reviewers complain about

We read 500 of the newest public Google Play reviews of Spotify: Music and Podcasts (by Spotify AB) in 7 review languages, dated 2026-10-16 to 2026-10-18. Average rating in this sample: 4.05★. 114 reviews contained a complaint; the most common theme was bugs (54% of complaining reviews).

Download the full Spotify: Music and Podcasts Android report (PDF, free)

Complaint themes and their share

ThemeReviewsShare of complaintsAvg severity (0–3)
Bugs6154%2.2
Pricing / subscription4539%2.2
Feature requests4338%2.1
Ads3430%2.1
UX / design2219%2.2
Crashes / freezes1211%2.3
Performance1211%2.4

A review can count in several themes, so shares add up to more than 100%.

Top 3 issues, with a real review for each

  1. Reduce ad frequency and length: 33 reviews, avg severity 2.1/3.
    “Over over over advertisements. only ads. I open this app just to listen to some music when I’m free, but I end up getting three or four ads almost immediately. Even after one song finishes, more ads p…” (1★, review language: en)
  2. Soften the redesign backlash: 30 reviews, avg severity 2.1/3.
    “new Spotify widget is such a downgrade. unless spotify is open 24/7 it says "spotify offline tap to go back online" and you tap it and it does nothing, so you have to the app icon anyways! not to ment…” (2★, review language: en)
  3. Ease paywall pressure: 27 reviews, avg severity 2.2/3.
    “vous avez mis se system qui nous force a payé Spotify premium or que certain d autrr n'ont même pas envie” (1★, review language: fr)

Compare with the Spotify: Music and Podcasts App Store complaints.

Method and limits

Reviews were collected once from the public Google Play listing (newest first) and classified by an AI model into 7 themes and 18 specific issues; individual labels can be wrong. Non-English reviews are classified in their own language. This is a 3-day snapshot, not the app's full history. Generated 19 October 2026. Not affiliated with Spotify AB or Google.

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