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SoundCloud app reviews: what users complain about

We ran Revunda on 300 of the most recent public App Store reviews of SoundCloud: Discover New Music (Music, by SoundCloud Global Limited & Co KG) from 15 storefronts, dated 2026-10-17 to 2026-10-22. Average rating in this sample: 3.87★. Its all-time US App Store rating is 4.8★ from 2.1M ratings. 101 reviews contained a complaint; the biggest theme was bugs (74%).

Building a music app? 101 of these SoundCloud reviews contained a complaint, led by bugs (74%). Get the same analysis of your own app: paste your App Store link at checkout and the PDF (complaint themes, severity, version trends, 10 ranked fixes) arrives within 24–48 h.
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Complaint categories

Category	Reviews	Share of complaints	Avg severity (0–3)
Bugs	75	74%	2.8
Crashes / freezes	63	62%	2.9
Performance	34	34%	2.8
Ads	20	20%	1.8
Feature requests	12	12%	1.8
Pricing / subscription	10	10%	2.4
UX / design	7	7%	2.2

A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.

Top issues, ranked by reviews × severity

Fix crash on launch: 51 complaining reviews, avg severity 2.9/3. What to do: Check crash logs (Xcode Organizer / Crashlytics) for the affected version and device models first.
“App is keep crashing every time I try to open it Since the latest version . On iPhone 15 Pro Max” (1★, v8.83.0, CA)
Fix in-use crashes and freezes: 41 complaining reviews, avg severity 2.9/3. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“I don't know how else to explain this specially, since I woke up just an hour ago, but the app is crashing. When ever I try to play a song and I've done absolutely everything I could to fix it sides from update my phone because I don't trust Apple with their u…” (5★, v8.83.0, US)
Reduce ad frequency and length: 18 complaining reviews, avg severity 1.9/3. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“3 ads should be skippable” (1★, v8.83.0, US)
Soften the redesign backlash: 13 complaining reviews, avg severity 2.4/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Bonjour, En changeant de téléphone, mon appli s’est mise a jour… et la nouvelle version semble bien trop lourde à gérer pour mon téléphone. Est-il possible de revenir à une version antérieure ? Merci” (2★, v8.83.0, FR)
Fix features broken by the latest update: 8 complaining reviews, avg severity 2.5/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“was a good app….. Pandora works. Apple Music works. Soundcloud DOES NOT WORK since last update.I have an iphone X. 16.7.16 os. Removed & reinstalled the app. STILL doesn't work.” (1★, v8.83.0, US)
Fix login / account access: 7 complaining reviews, avg severity 2.5/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“I truthfully have never had a harder time ever logging back in to an app that I already have an account with. I’m constantly being told that I’m blocked from being able to login into my account and keep in mind. I’m in my 20s and I’m very good with technology…” (1★, v8.83.0, US)

Rating by app version (newest first)

Version	Reviews	Avg stars	Share with a complaint
8.83.0	224	3.6	41%
8.82.0	75	4.7	11%

Versions with fewer than 3 reviews in the sample are left out.

FAQ

What do users complain about most in SoundCloud?

In 300 recent App Store reviews (2026-10-17 to 2026-10-22), the most common complaint theme was bugs (74% of complaining reviews), and the top specific issue was “fix crash on launch” (51 reviews).

How many SoundCloud reviews are negative?

101 of 300 recent reviews (34%) contained a complaint. Average rating in this sample: 3.87★. Its all-time US App Store rating is 4.8★ from 2.1M ratings.

Can I get the same report for my own app?

Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.

How to read this

Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with SoundCloud Global Limited & Co KG.

Compare SoundCloud with rivals

SoundCloud vs Spotify: which has fewer problems?

More app complaint reports

Spotify reviews: top complaints (Music)
Apple Music reviews: top complaints (Music)
YouTube Music reviews: top complaints (Music)
Pandora reviews: top complaints (Music)
Shazam reviews: top complaints (Music)
ClickUp reviews: top complaints (Productivity)
Temu reviews: top complaints (Shopping)
Google Maps reviews: top complaints (Navigation)

All 216 app reports · Free App Store rating badge for your site

Want this for your own app? Paste your App Store link and get the full PDF (up to 300 recent reviews from up to 15 storefronts, 7 categories, 18 specific issues, version trends, 10 ranked fixes) within 24–48 h.
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