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Kleinanzeigen app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Kleinanzeigen: Dein Marktplatz (Shopping, by Marktplaats BV) from 4 storefronts, dated 2026-10-08 to 2026-10-22. Average rating in this sample: 2.35★. Its all-time German App Store rating is 4.7★ from 4M ratings. 197 reviews contained a complaint; the biggest theme was bugs (79%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 156 | 79% | 2.4 |
| Feature requests | 47 | 24% | 2.1 |
| Performance | 36 | 18% | 2.4 |
| UX / design | 32 | 16% | 2.1 |
| Pricing / subscription | 29 | 15% | 2.1 |
| Crashes / freezes | 21 | 11% | 2.6 |
| Ads | 21 | 11% | 2.4 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Fix login / account access: 42 complaining reviews, avg severity 2.7/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“Beim Wechsel von Android zu Apple: Zwang Passwort zurücksetzen + Email Code bestätigen, dann zwanghaft neues PW vergeben, obwohl altes bekannt, dann Identität mit SMS bestätigen und nochmal Login… und am Ende klaut irgend eine Hackergruppe wieder pw‘s von Serv…” (1★, v2026.41.2, DE) - Soften the redesign backlash: 38 complaining reviews, avg severity 2.2/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Edit: Seit Wochen „IP vorübergehend gesperrt“ Aus Spaß. Neue Version: Kaufen sie sich ein neues mobilfon mit aktuellstem Betriebssystem. Wenn sie dann Glück haben funktioniert vielleicht die App oder evtl. die webversion auf dem mobilfon. Seit dem KI- Gerümp…” (1★, v100.75.3, DE) - Answer support requests: 33 complaining reviews, avg severity 2.4/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“From one day to another I was just blocked. When I asked for a justification I was just told no justification would be provided and I was banned for life to not contact again. Terrible.” (1★, v2026.42.0, DE) - Fix features broken by the latest update: 28 complaining reviews, avg severity 2.2/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“Seit dem Update heute, 16.10.26, kann ich auf meinem iPhone 18 Pro Max keine Inserate mehr schalten. Permanent kommt die Fehlermeldung - Bitte Wert eingeben - wenn man auf den „Anzeige aufgeben“-Button drückt, obwohl alles ausgefüllt ist. Immer wieder habe ich…” (1★, v2026.42.0, DE) - Reduce ad frequency and length: 19 complaining reviews, avg severity 2.4/3. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“It’s the only app I use with so many advertisements that my iPhone while scrolling overheats and it is not possible to use the app anymore. Ridiculous!” (1★, v2026.42.0, NL) - Ship the most requested feature: 15 complaining reviews, avg severity 2.1/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Doesn’t let me make a post, flags to put a price while it was set nevertheless. Also add English language.” (3★, v2026.42.0, DE)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 2026.43.0 | 69 | 2.1 | 74% |
| 2026.42.0 | 148 | 2.4 | 68% |
| 2026.41.2 | 80 | 2.5 | 54% |
| 100.75.3 | 3 | 1.0 | 100% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Kleinanzeigen?
In 300 recent App Store reviews (2026-10-08 to 2026-10-22), the most common complaint theme was bugs (79% of complaining reviews), and the top specific issue was “fix login / account access” (42 reviews).
How many Kleinanzeigen reviews are negative?
197 of 300 recent reviews (66%) contained a complaint. Average rating in this sample: 2.35★. Its all-time German App Store rating is 4.7★ from 4M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Marktplaats BV.
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