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Kleinanzeigen vs eBay: which app has fewer problems?

We compared 300 recent App Store reviews of Kleinanzeigen and 300 recent App Store reviews of eBay, each classified by AI into 7 complaint themes (samples from up to 6 storefronts, latest review 2026-10-22). Kleinanzeigen has the fewest complaints overall: 66% of its recent reviews contain a complaint, vs 76% for eBay.

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Ratings at a glance

App	All-time rating (storefront)	Ratings	Avg in our sample	Reviews analysed	Reviews with a complaint	Sample dates
Kleinanzeigen	4.7★ (German)	4M	2.35★	300	66%	2026-10-08 – 2026-10-22 (15 d)
eBay	4.8★ (US)	5M	1.4★	300	76%	2025-12-12 – 2026-10-22 (315 d)

Complaint themes side by side

Share of all analysed reviews that mention each theme (review count in brackets). Bold = lowest. A review can mention several themes.

Theme	Kleinanzeigen	eBay
Bugs	52% (156)	31% (93)
Crashes / freezes	7% (21)	10% (29)
Performance	12% (36)	15% (45)
UX / design	11% (32)	19% (58)
Pricing / subscription	10% (29)	29% (87)
Ads	7% (21)	6% (18)
Feature requests	16% (47)	23% (69)

Verdict: which one has fewer problems?

Across the latest 600 App Store reviews we collected, Kleinanzeigen has the lowest share of reviews with a complaint (66%) and eBay the highest (76%). The biggest single difference is in bug complaints: 52% of Kleinanzeigen reviews mention them, vs 31% for eBay. Each app's own biggest complaint theme: Kleinanzeigen, bugs (156 reviews); eBay, bugs (93 reviews). Average star rating in the samples ranges from 1.4★ (eBay) to 2.35★ (Kleinanzeigen). Time span of each sample: Kleinanzeigen 15 days (2026-10-08 to 2026-10-22); eBay 315 days (2025-12-12 to 2026-10-22). Because Kleinanzeigen's sample covers a much shorter period, a single recent update or outage weighs more heavily in its numbers. Samples that reach back many months (fewer reviews per day) show long-running issues rather than the effect of one recent update.

Fewer bug problems: eBay, 31% of its reviews vs 52% for Kleinanzeigen.
Crash and freeze complaints: roughly tied (Kleinanzeigen 7%, eBay 10% of reviews).
Fewer performance (slowness, battery, storage) problems: Kleinanzeigen, 12% of its reviews vs 15% for eBay.
Fewer UX / design problems: Kleinanzeigen, 11% of its reviews vs 19% for eBay.
Fewer pricing and subscription problems: Kleinanzeigen, 10% of its reviews vs 29% for eBay.
Ad complaints: roughly tied (Kleinanzeigen 7%, eBay 6% of reviews).
Fewest feature requests: Kleinanzeigen, 16% of its reviews vs 23% for eBay.

Gaps under 3 percentage points are called a tie. Samples are recent reviews only, so this is a snapshot of current problems, not all-time quality.

Top 3 specific issues for each app

Kleinanzeigen

Fix login / account access (42 reviews, severity 2.7/3)
Soften the redesign backlash (38 reviews, severity 2.2/3)
Answer support requests (33 reviews, severity 2.4/3)

Biggest theme: bugs. Free PDF

eBay

Answer support requests (63 reviews, severity 2.5/3)
Soften the redesign backlash (62 reviews, severity 2.1/3)
Improve content quality (33 reviews, severity 2.1/3)

Biggest theme: bugs. Free PDF

FAQ

Which has fewer problems overall: Kleinanzeigen or eBay?

In the most recent App Store reviews we analysed, Kleinanzeigen had the lowest share of reviews with a complaint (66% of 300) and eBay the highest (76% of 300). Kleinanzeigen: 197 of 300; eBay: 228 of 300.

Which has fewer bug complaints: Kleinanzeigen or eBay?

eBay. Kleinanzeigen: 156 of 300 recent reviews (52%); eBay: 93 of 300 recent reviews (31%).

Which has fewer crash and freeze complaints: Kleinanzeigen or eBay?

In our samples they are roughly tied: Kleinanzeigen: 21 of 300 recent reviews (7%); eBay: 29 of 300 recent reviews (10%).

Which has fewer pricing and subscription complaints: Kleinanzeigen or eBay?

Kleinanzeigen. Kleinanzeigen: 29 of 300 recent reviews (10%); eBay: 87 of 300 recent reviews (29%).

Which has fewer ad complaints: Kleinanzeigen or eBay?

In our samples they are roughly tied: Kleinanzeigen: 21 of 300 recent reviews (7%); eBay: 18 of 300 recent reviews (6%).

Which is rated higher on the App Store: Kleinanzeigen or eBay?

All-time App Store ratings in each app's home storefront: Kleinanzeigen 4.7★ from 4M ratings (German); eBay 4.8★ from 5M ratings (US). eBay is highest, but all-time ratings move slowly; the recent-review samples above show current problems.

How recent is this Kleinanzeigen vs eBay data?

Each sample is the most recent public App Store reviews we could collect (from up to 6 storefronts): Kleinanzeigen: 300 reviews over 15 days (2026-10-08 to 2026-10-22); eBay: 300 reviews over 315 days (2025-12-12 to 2026-10-22). It is a snapshot of current problems, not all-time quality.

What is the most common complaint about Kleinanzeigen and eBay?

Kleinanzeigen: bugs (156 of 300 reviews), top-ranked fix: “fix login / account access”; eBay: bugs (93 of 300 reviews), top-ranked fix: “answer support requests”.

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