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Vinted app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Vinted: Pre-loved marketplace (Shopping, by Vinted Limited) from 3 storefronts, dated 2026-10-19 to 2026-10-22. Average rating in this sample: 4.61★. Its all-time US App Store rating is 4.9★ from 550K ratings. 25 reviews contained a complaint; the biggest theme was pricing / subscription (56%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Pricing / subscription | 14 | 56% | 2.2 |
| Bugs | 12 | 48% | 2.5 |
| Feature requests | 8 | 32% | 2.0 |
| Performance | 6 | 24% | 2.3 |
| Crashes / freezes | 3 | 12% | 2.8 |
| UX / design | 3 | 12% | 2.3 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Answer support requests: 14 complaining reviews, avg severity 2.5/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“this app has become the worst place to sell things on now. ive been banned twice once for selling unopened contact lense solution and the other time for selling a posture support. this app is now run by ai assistants and is impossible to talk to a human. the a…” (1★, v26.41.1, GB) - Fix login / account access: 9 complaining reviews, avg severity 2.7/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“I loved vinted and being able to sell things or buy things but recently when i was going to sell shoes my account got banned and they said my shoes were fake i bought them shoes from the store, and may i also add i got logged out my other account that i had be…” (2★, v26.41.1, GB) - Soften the redesign backlash: 3 complaining reviews, avg severity 2.3/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Been using the app for years, previously no issues really. I use it from a sustainable fashion angle. After the platform has gone global, suggested items are coming from USA or even Australia, completely negating the point of me using the app, plus with added…” (3★, v26.41.1, GB) - Ship the most requested feature: 3 complaining reviews, avg severity 1.9/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Dear Vinted, For starters I used to love using the app. However since US and Australia is on the same server as everyone else I dread opening the app. Please implement a filter where you can choose UK only sellers. I hate that I see an item I would love just…” (3★, v26.41.1, GB) - Speed up loading: 2 complaining reviews, avg severity 2.9/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“Started off well, but now useless on my devices ( iPads and iphone) due to buffering and not loading despite following all the advice from the bots in the FAQ. There is a whole section on it not loading so must a very common fault. It is useless, really Also c…” (2★, v26.41.1, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 26.41.1 | 277 | 4.6 | 9% |
| 26.40.0 | 23 | 4.7 | 4% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Vinted?
In 300 recent App Store reviews (2026-10-19 to 2026-10-22), the most common complaint theme was pricing / subscription (56% of complaining reviews), and the top specific issue was “answer support requests” (14 reviews).
How many Vinted reviews are negative?
25 of 300 recent reviews (8%) contained a complaint. Average rating in this sample: 4.61★. Its all-time US App Store rating is 4.9★ from 550K ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Vinted Limited.
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