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Strava: Run, Bike, Walk App Store reviews: what users complain about

We ran AppGripe on 500 of the most recent public App Store reviews of Strava: Run, Bike, Walk (Fitness, by Strava, Inc.) from 3 storefronts, dated 2025-06-06 to 2026-10-19. Average rating in this sample: 2.75★. 320 reviews contained a complaint.

Download the full Strava: Run, Bike, Walk report (PDF, free)

Complaint categories

A review can count in several categories. Severity is the AI's estimate of how bad the problem is for the user.

Top issues, ranked by reviews × severity

1. Ease paywall pressure: 68 complaining reviews, avg severity 2.3/3.
   “This app should just be advertised as a paid app at this point no real reason to use the free version. So many features have been stripped and put behind the paywall. Bad user experience as a free user” (1★, v414.0.0, CA)
2. Soften the redesign backlash: 67 complaining reviews, avg severity 2.2/3.
   “I use it free not paying when don’t have to but the share activity screen has changed recently and how this passed muster I have no idea” (2★, v483.0.0, GB)
3. Justify or adjust the price: 63 complaining reviews, avg severity 2.4/3.
   “I regret paying a subscription fee for app. On my most important ride it didn’t record my ride.” (1★, v480.0.0, US)
4. Stop data / progress loss: 55 complaining reviews, avg severity 2.3/3.
   “The apps amazing! But one problem is that I finished a run but it glitched out and didnt let me press finish no matter what I did so I had to reset the app and lost all my progress from my run today” (3★, v483.0.0, GB)
5. Improve content quality: 50 complaining reviews, avg severity 2.3/3.
   “Lacking accuracy, adds too many or not enough kilometers, training time totally wrong… Has a hard time detecting GPS when other apps have no problem” (2★, v466.0.0, CA)

How to read this

Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 19 October 2026. We have no relationship with Strava, Inc..