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Nike Run Club app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Nike Run Club: Running Coach (Fitness, by Nike, Inc) from 3 storefronts, dated 2026-01-13 to 2026-10-21. Average rating in this sample: 3.23★. Its all-time US App Store rating is 4.8★ from 420K ratings. 149 reviews contained a complaint; the biggest theme was bugs (97%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 144 | 97% | 2.6 |
| Crashes / freezes | 80 | 54% | 2.9 |
| Performance | 35 | 23% | 2.6 |
| Feature requests | 20 | 13% | 2.2 |
| UX / design | 7 | 5% | 2.3 |
| Pricing / subscription | 2 | 1% | 2.0 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Fix crash on launch: 58 complaining reviews, avg severity 2.9/3. What to do: Check crash logs (Xcode Organizer / Crashlytics) for the affected version and device models first.
“Can’t get the app to open on my Apple Watch. When I click on the app it looks like it is loading but then crashes. I have tried all the troubleshooting tips eg switching both devices off and on again, making sure software is up to date, deleting the app and do…” (1★, v7.79.2, GB) - Fix in-use crashes and freezes: 40 complaining reviews, avg severity 2.7/3. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“Everytime do an update the app crashes please get this fixed” (2★, v7.79.0, GB) - Stop data / progress loss: 39 complaining reviews, avg severity 2.4/3. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“Sync issues deleted an entire week of running data. Screen will blank out on apple watch after auto pausing at a light. Random crashes. Low effort updates (still have challenges from over a year ago they never bothered to clean up). Used to be a really solid a…” (1★, v7.79.3, US) - Fix login / account access: 18 complaining reviews, avg severity 2.7/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“After new update, the app required my email address to send a verification code to my email. The email with the verification code never arrived to my inbox even after several attempts. I have been trying to contact support but I have not been able to because i…” (1★, v7.79.3, US) - Fix features broken by the latest update: 12 complaining reviews, avg severity 2.5/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“I’ve been using NRC for years and it’s always been a good app until the last three updates pushed it a couple of weeks ago. Now it’s pretty much useless in the watch. If you pause the app during a run (auto pause doesn’t work anymore) you cannot restart the ru…” (1★, v7.79.2, GB) - Improve content quality: 13 complaining reviews, avg severity 2.1/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“Run ruining, wildly inaccurate, auto-stopping, flawed, piece of **** that keeps turning your tunes off on your sprint finish 👌” (1★, v7.77.0, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 7.79.3 | 131 | 3.7 | 37% |
| 7.79.2 | 58 | 1.9 | 83% |
| 7.79.1 | 4 | 1.2 | 100% |
| 7.79.0 | 21 | 2.2 | 95% |
| 7.78.0 | 20 | 3.5 | 40% |
| 7.77.0 | 20 | 2.6 | 50% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Nike Run Club?
In 300 recent App Store reviews (2026-01-13 to 2026-10-21), the most common complaint theme was bugs (97% of complaining reviews), and the top specific issue was “fix crash on launch” (58 reviews).
How many Nike Run Club reviews are negative?
149 of 300 recent reviews (50%) contained a complaint. Average rating in this sample: 3.23★. Its all-time US App Store rating is 4.8★ from 420K ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 21 October 2026. We have no relationship with Nike, Inc.
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