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Sweatcoin app reviews: what users complain about

We ran Revunda on 300 of the most recent public App Store reviews of Sweatcoin Walking Step Counter (Fitness, by Sweatco Ltd) from 2 storefronts, dated 2024-11-21 to 2026-10-22. Average rating in this sample: 3.16★. Its all-time US App Store rating is 4.5★ from 401K ratings. 114 reviews contained a complaint; the biggest theme was bugs (67%).

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Complaint categories

CategoryReviewsShare of complaintsAvg severity (0–3)
Bugs7667%2.4
Feature requests4237%2.3
Pricing / subscription2825%2.3
Ads2018%2.3
UX / design1311%2.3
Performance1311%2.4
Crashes / freezes98%2.8

A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.

Top issues, ranked by reviews × severity

  1. Fix login / account access: 25 complaining reviews, avg severity 2.5/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
    “It will only let me Sign in with Apple ID but my phone won’t let me so I can’t create an account” (1★, v189.0.0, CA)
  2. Soften the redesign backlash: 21 complaining reviews, avg severity 2.3/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
    “The older version was better. They changed it, so now all you do is enter raffles. Where did donating to charities go? Why did you remove it?? I originally downloaded this app years ago since the ads claimed you could redeem money, but you couldn’t. I only kep…” (2★, v200.0.0, CA)
  3. Reduce ad frequency and length: 16 complaining reviews, avg severity 2.4/3. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
    “This app is full of nothing but ads so I decided to delete it 🤮” (1★, v193.1.0, CA)
  4. Improve content quality: 14 complaining reviews, avg severity 2.4/3. What to do: Review the content areas users name; add a "report a problem" button on content.
    “Was fun for a few days, then it completely stopped tracked my steps with any sort of accuracy. I went from 20K a day on average to 2.5K.” (1★, v186.0.0, CA)
  5. Justify or adjust the price: 13 complaining reviews, avg severity 2.3/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
    “You do get “sweat coins” for your achievements but you can’t cash out for real money. It’s a scam. You can purchase entries to giveaways but what are the actually odds of winning?. Not worth it honestly” (1★, v188.0.0, CA)
  6. Answer support requests: 10 complaining reviews, avg severity 2.7/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
    “I paid for premium - DONT PAY FOR PREMIUM. All the perks are based on watching ads which barely load and are very long usually 90 seconds. And after you watch the ad you RARELY get the W reward promised. I paid $60 for premium and every time I use the “boost”…” (1★, v253.1.0, CA)

Rating by app version (newest first)

VersionReviewsAvg starsShare with a complaint
260.0.094.422%
259.0.0354.314%
258.0.0124.117%
257.0.033.033%
256.1.032.367%

Versions with fewer than 3 reviews in the sample are left out.

FAQ

What do users complain about most in Sweatcoin?

In 300 recent App Store reviews (2024-11-21 to 2026-10-22), the most common complaint theme was bugs (67% of complaining reviews), and the top specific issue was “fix login / account access” (25 reviews).

How many Sweatcoin reviews are negative?

114 of 300 recent reviews (38%) contained a complaint. Average rating in this sample: 3.16★. Its all-time US App Store rating is 4.5★ from 401K ratings.

Can I get the same report for my own app?

Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.

How to read this

Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Sweatco Ltd.

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Want this for your own app? Paste your App Store link and get the full PDF (up to 300 recent reviews from up to 15 storefronts, 7 categories, 18 specific issues, version trends, 10 ranked fixes) within 24–48 h.
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