Nextdoor reviews: what App Store users complain about
We read the 300 most recent App Store reviews of Nextdoor: Neighborhood Network (by Nextdoor.com, Inc.) from 6 storefronts, dated 17 September 2026 to 22 October 2026. Average rating in this sample: 1.95★. All-time App Store rating: 4.7★ from 2.2M ratings. 240 reviews (80%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 55 | 18% |
| 4★ | 5 | 2% |
| 3★ | 8 | 3% |
| 2★ | 33 | 11% |
| 1★ | 199 | 66% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 171 | 2.17★ | 74% |
| September 2026 | 129 | 1.65★ | 88% |
What 1–3★ reviews mention
232 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 58 | 25% |
| Ads | 30 | 13% |
| Bugs | 26 | 11% |
| UX / design | 15 | 6% |
| Feature requests | 8 | 3% |
| Crashes / freezes | 7 | 3% |
| Performance | 4 | 2% |
A review can mention several themes.
Most-mentioned issues
- Fix login / account access: 45 of 232 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“The supprt and UI is absolutely abysmal. UI makes it difficult to verify account to allow posting, as a glitch crashes the app when I try to take a picture of my ID, and the help center sends me running in circles trying to figure out how to fix the problem. Even directly contact…” (2★, v6.220.12, 2026-10-05, US) - Reduce ad frequency and length: 28 of 232 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“You will get much more up to date and accurate news just on your local instagram creators. This app is entirely lead by random people, mostly old, who confuse calculators with iPhones, or still love a defunct mayor or governor, or president no one likes. There are no local alerts…” (1★, v6.219.1, 2026-09-25, US) - Stop data / progress loss: 16 of 232 1–3★ reviews. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“No longer a fun app. It has become extremely toxic and scary. Mostly has lost and rehoming of animals. Twice I was suspended or flagged. Once for someone reporting that I was using a false name and the 2nd time I posted a photo of my dinner with a little sign that I found at a th…” (1★, v6.220.12, 2026-10-03, US) - Fix notifications: 16 of 232 1–3★ reviews. What to do: Check notification delivery and let users control frequency in settings.
“Wish there was a way to filter what you want to see in the app. Instead the homepage shows a mix of sale adds, people looking for jobs, random posts from people, etc. I wish I could choose to only see safety alerts, lost and found, but/sell, etc in separate areas not mixed into o…” (1★, v6.220.12, 2026-10-03, CA) - Answer support requests: 15 of 232 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“The app has always worked fine. Today my home page won’t load I have tried to contact support but it keeps telling me I have to logout. I also sent a message on X and Instagram. Can you please fix this? I have updated, reinstalled and restarted my phone. I am on an iPhone” (1★, v6.218.0, 2026-09-19, US) - Improve content quality: 15 of 232 1–3★ reviews. What to do: Review the content areas users name; add a "report a problem" button on content.
“I was “suspended” for defending my beliefs. I was attacked first, told my beliefs were wrong and basically was told to off myself by some liberal. I only defended myself then I was the only one punished. I will never recommend this app if it favors liberalism and being unable to…” (1★, v6.220.12, 2026-10-01, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 6.223.1 | 11 | 2.09★ | 73% |
| 6.222.2 | 41 | 2.22★ | 71% |
| 6.222.1 | 15 | 2.13★ | 73% |
| 6.221.6 | 43 | 2.40★ | 70% |
| 6.220.12 | 63 | 1.94★ | 81% |
| 6.219.1 | 54 | 1.63★ | 91% |
Versions with fewer than 5 reviews in the sample are left out.
App Store vs Google Play
| App Store (iOS) | Google Play (Android) | |
|---|---|---|
| Reviews in sample | 300 | 300 |
| Dates | 2026-09-17 – 2026-10-22 | 2026-10-10 – 2026-10-23 |
| Avg stars in sample | 1.95★ | 3.41★ |
| 1–3★ share | 80% | 41% |
Is Nextdoor your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 iOS + Android bundle €29 €15 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49 / €29 bundle).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 6 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Nextdoor.com, Inc. or Apple.
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FAQ
What do Nextdoor users complain about most?
In 232 English-language 1–3★ App Store reviews from 2026-09-17 to 2026-10-22, the most-mentioned theme was pricing / subscription (25%) and the most-mentioned issue was “fix login / account access” (45 reviews).
How many Nextdoor App Store reviews are negative?
240 of 300 recent reviews (80%) gave 1–3 stars. Average rating in this sample: 1.95★.