Sling TV reviews: what App Store users complain about
We read the 300 most recent App Store reviews of Sling: Live TV, Sports & News (by Sling TV LLC) from 1 storefronts, dated 16 March 2026 to 18 October 2026. Average rating in this sample: 2.38★. All-time App Store rating: 4.6★ from 252k ratings. 210 reviews (70%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 60 | 20% |
| 4★ | 30 | 10% |
| 3★ | 30 | 10% |
| 2★ | 25 | 8% |
| 1★ | 155 | 52% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 24 | 2.21★ | 71% |
| September 2026 | 44 | 2.23★ | 73% |
| August 2026 | 30 | 2.03★ | 80% |
| July 2026 | 29 | 2.62★ | 62% |
| June 2026 | 52 | 2.00★ | 77% |
| May 2026 | 58 | 2.60★ | 67% |
What 1–3★ reviews mention
210 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 97 | 46% |
| Bugs | 71 | 34% |
| Ads | 33 | 16% |
| UX / design | 28 | 13% |
| Crashes / freezes | 21 | 10% |
| Performance | 16 | 8% |
| Feature requests | 14 | 7% |
A review can mention several themes.
Most-mentioned issues
- Make trials and renewals transparent: 35 of 210 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“I previously used Sling for years when it made a different type of streaming device. After signing up for and being unable to watch the Orange+Blue bundle on my Roku TV, as it was advertised, I canceled the service. There is not a way to access the paid content through the app…” (1★, v9.35.0, 2026-05-05, US) - Answer support requests: 31 of 210 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Video has been skipping for months. This is the only channel I watch n Sling and the only channel that does this. Numerous attempts to contact engineering about the problem, no replies. No contact number anywhere on the website. Terrible customer service. They make it almost impo…” (1★, v9.32.0, 2026-04-13, US) - Reduce ad frequency and length: 30 of 210 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“UPDATE: May 19th - I love consistency. The guide still sucks and I just saw another 5 Pretty Litter ads in a row! And that’s with a few updates over the course of the last couple of weeks. - Besides the fact that issues with the programming guide are continual, the most annoying…” (2★, v9.36.0, 2026-05-19, US) - Fix login / account access: 27 of 210 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“When it works it’s good. But it often says that too many people on the account are streaming when only one person is streaming. Then when resetting the account password it gets caught in a loop saying the account owner has logged out of all devices after I sign in. Also when I’m…” (1★, v9.41.3, 2026-09-11, US) - Fix in-use crashes and freezes: 20 of 210 1–3★ reviews. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“Have had this app on Apple TV for a couple of years. Interface is clunky and hard to adjust to just the channels I am interested in. Links to Apple TV watch queue is iffy. But worst of all is that the App locks up every few months and gives a technical problem and asks to try…” (1★, v9.41.0, 2026-06-20, US) - Speed up loading: 15 of 210 1–3★ reviews. What to do: Profile cold start and the slowest screens on older devices; cache content.
“Bought a day pass to watch the final four game. I couldn’t chrome cast and use my phone at the same time because any time I moved away from the app, sling would start playing on my phone and tv and then disconnect me saying I had too many devices. Then in the 2nd half it would st…” (1★, v9.28.0, 2026-04-04, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 9.45.0 | 10 | 2.40★ | 70% |
| 9.44.0 | 9 | 2.22★ | 67% |
| 9.42.1 | 5 | 1.80★ | 80% |
| 9.42.0 | 7 | 1.71★ | 86% |
| 9.41.3 | 37 | 2.32★ | 70% |
| 9.41.2 | 22 | 2.09★ | 77% |
Versions with fewer than 5 reviews in the sample are left out.
Is Sling TV your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
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Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 1 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Sling TV LLC or Apple.
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FAQ
What do Sling TV users complain about most?
In 210 English-language 1–3★ App Store reviews from 2026-03-16 to 2026-10-18, the most-mentioned theme was pricing / subscription (46%) and the most-mentioned issue was “make trials and renewals transparent” (35 reviews).
How many Sling TV App Store reviews are negative?
210 of 300 recent reviews (70%) gave 1–3 stars. Average rating in this sample: 2.38★.