Nextdoor on Android: what Google Play reviewers complain about
We read the 300 most recent Google Play reviews of Nextdoor: Neighborhood Network (by Nextdoor, Inc.) from 5 store locales, dated 10 October 2026 to 23 October 2026. Average rating in this sample: 3.41★. All-time Google Play rating: 4.5★ from 441k ratings. 124 reviews (41%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 148 | 49% |
| 4★ | 28 | 9% |
| 3★ | 15 | 5% |
| 2★ | 16 | 5% |
| 1★ | 93 | 31% |
What 1–3★ reviews mention
114 English-language 1–3★ reviews in the sample (US storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 23 | 20% |
| Ads | 12 | 11% |
| Bugs | 9 | 8% |
| Crashes / freezes | 3 | 3% |
| UX / design | 3 | 3% |
| Performance | 3 | 3% |
| Feature requests | 2 | 2% |
A review can mention several themes.
Most-mentioned issues
- Fix login / account access: 27 of 114 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“waste of time I created an account with my screen name as I always do for apps. They asked me to verify with my driver's license and I did. Next time I signed in they told me my account is indefinitely suspended because I didnt follow rules of using my exact first and last name .” (1★, v5.32.11, 2026-10-13, US) - Reduce ad frequency and length: 11 of 114 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“Nextdoor has changed. Neighbors are getting blocked for recommending the honest people who actually serve our community—lawn care, cleaning, repairs. The platform built on small, family-run businesses is now driven by whoever can pay to advertise. Real recommendations are silence…” (1★, v5.32.11, 2026-10-12, US) - Fix notifications: 8 of 114 1–3★ reviews. What to do: Check notification delivery and let users control frequency in settings.
“As a contractor, I pay for opportunity alerts. Lately I'll get a notification but the app won't even load the post related to the alert. What am I paying yall for?” (1★, v5.33.4, 2026-10-15, US) - Improve content quality: 8 of 114 1–3★ reviews. What to do: Review the content areas users name; add a "report a problem" button on content.
“Don't bother. Reporting toxic, spammy, or otherwise potentially harmful content goes ignored. Meanwhile, if you're a legitimate business or artist connecting with the local community per community guidelines and a user mistakes you for someone else with a different name, your acc…” (1★, v5.33.4, 2026-10-19, US) - Stop data / progress loss: 5 of 114 1–3★ reviews. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“used to love this app! no people are getting posts reported, profiles suspended for nothing! and not 1 human to ask questions to? I was suspended for 3 posts. 1 I deleted after being told it was the wrong place. 2 about bees and 3 asking for opinions on a wound cleanser. how is t…” (1★, v5.34.1, 2026-10-17, US) - Answer support requests: 4 of 114 1–3★ reviews. What to do: Add an in-app contact option and reply to these Google Play reviews; Google Play lets developers respond publicly.
“I find it awfully convenient how people can bully and bash someone, yet their accounts stay up but as soon as the person being bullied stands up for themselves talks back, their account gets indefinitely suspended. doesn't matter if you appeal it with screenshots to support, they…” (1★, v?, 2026-10-17, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 5.35.1 | 14 | 3.43★ | 43% |
| 5.34.1 | 93 | 3.53★ | 34% |
| 5.33.4 | 103 | 3.71★ | 34% |
| 5.32.11 | 31 | 3.87★ | 29% |
Versions with fewer than 5 reviews in the sample are left out.
App Store vs Google Play
| App Store (iOS) | Google Play (Android) | |
|---|---|---|
| Reviews in sample | 300 | 300 |
| Dates | 2026-09-17 – 2026-10-22 | 2026-10-10 – 2026-10-23 |
| Avg stars in sample | 1.95★ | 3.41★ |
| 1–3★ share | 80% | 41% |
The same report for your Android app
Up to 600 recent Google Play reviews in up to 10 languages, classified into 7 themes and 18 specific issues, with severity, version trend, real quotes and 10 ranked fixes. PDF by email within 24–48 h.
Launch price until 30 NovGoogle Play report €19 €9 iOS + Android bundle €29 €15 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €19 / €29 bundle).
Method and limits
Reviews were collected once from the public Google Play listing with the open-source google-play-scraper library (newest first, up to 10 store locales merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Nextdoor, Inc. or Google.
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FAQ
What do Nextdoor users complain about most?
In 114 English-language 1–3★ Google Play reviews from 2026-10-10 to 2026-10-23, the most-mentioned theme was pricing / subscription (20%) and the most-mentioned issue was “fix login / account access” (27 reviews).
How many Nextdoor Google Play reviews are negative?
124 of 300 recent reviews (41%) gave 1–3 stars. Average rating in this sample: 3.41★.