YouTube TV reviews: what App Store users complain about
We read the 300 most recent App Store reviews of YouTube TV (by Google LLC) from 1 storefronts, dated 8 February 2026 to 21 October 2026. Average rating in this sample: 1.72★. All-time App Store rating: 3.6★ from 60k ratings. 269 reviews (90%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 21 | 7% |
| 4★ | 10 | 3% |
| 3★ | 32 | 11% |
| 2★ | 37 | 12% |
| 1★ | 200 | 67% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 37 | 1.70★ | 95% |
| September 2026 | 43 | 1.98★ | 79% |
| August 2026 | 25 | 1.84★ | 92% |
| July 2026 | 30 | 2.03★ | 83% |
| June 2026 | 55 | 1.53★ | 93% |
| May 2026 | 26 | 1.85★ | 85% |
What 1–3★ reviews mention
269 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 146 | 54% |
| Bugs | 64 | 24% |
| Ads | 48 | 18% |
| Feature requests | 25 | 9% |
| UX / design | 22 | 8% |
| Performance | 16 | 6% |
| Crashes / freezes | 11 | 4% |
A review can mention several themes.
Most-mentioned issues
- Make trials and renewals transparent: 60 of 269 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“I could not for the life of me cancel my membership, it either showed I didn’t have one or going through the website kept taking me in loops back to the main page. There’s no customer support other than a robot. I had to call my bank to dispute any further charges and hopefully g…” (1★, v10.09, 2026-02-26, US) - Reduce ad frequency and length: 46 of 269 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“The product is unusable with the quantity and length of unskippable 3 minute ads. I’ve recommended this product to my customers, but I will not move forward due to the insane number of ads.” (1★, v10.30, 2026-07-23, US) - Justify or adjust the price: 42 of 269 1–3★ reviews. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Expensive not $80 and certainly not worth $60 way overpriced” (1★, v10.24, 2026-06-10, US) - Fix login / account access: 29 of 269 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“Having a PhD means nothing to the maze of cost gotchas, login confusion and purchases. Nothing bought on the Apple Platform. Must use Google and their complex user account garbage. Good luck cancelling. Good luck using your credit card.” (1★, v10.23, 2026-06-07, US) - Answer support requests: 28 of 269 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“The UI has TONs of issues. If you contact support they will assure you it’s a feature, not a bug. As if I want to state I want to watch live TV every time I change the channel. It will put you hours behind randomly. If you like sports, you will miss a lot bc you might flip be…” (1★, v10.28, 2026-07-14, US) - Speed up loading: 16 of 269 1–3★ reviews. What to do: Profile cold start and the slowest screens on older devices; cache content.
“Everything time I’m trying to watch anything sports there’s always lag or buffering no matter if I’m full bars 5G or connected to WiFi” (3★, v10.40.910, 2026-10-04, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 10.42.910 | 11 | 1.64★ | 91% |
| 10.41.911 | 11 | 1.55★ | 91% |
| 10.40.910 | 15 | 1.87★ | 100% |
| 10.39.600 | 13 | 2.23★ | 69% |
| 10.38 | 14 | 1.93★ | 79% |
| 10.36.1 | 6 | 1.67★ | 83% |
Versions with fewer than 5 reviews in the sample are left out.
Is YouTube TV your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
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Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 1 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Google LLC or Apple.
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FAQ
What do YouTube TV users complain about most?
In 269 English-language 1–3★ App Store reviews from 2026-02-08 to 2026-10-21, the most-mentioned theme was pricing / subscription (54%) and the most-mentioned issue was “make trials and renewals transparent” (60 reviews).
How many YouTube TV App Store reviews are negative?
269 of 300 recent reviews (90%) gave 1–3 stars. Average rating in this sample: 1.72★.