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Redfin app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Redfin: Buy, Sell & Rent Homes (Real estate, by Redfin) from 2 storefronts, dated 2026-03-02 to 2026-10-21. Average rating in this sample: 3.04★. Its all-time US App Store rating is 4.8★ from 1.6M ratings. 140 reviews contained a complaint; the biggest theme was bugs (67%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 94 | 67% | 2.1 |
| Feature requests | 56 | 40% | 1.9 |
| UX / design | 39 | 28% | 1.9 |
| Pricing / subscription | 24 | 17% | 1.9 |
| Performance | 13 | 9% | 2.3 |
| Crashes / freezes | 5 | 4% | 2.8 |
| Ads | 2 | 1% | 1.5 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Improve content quality: 78 complaining reviews, avg severity 2.0/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“Redfin used a $1 million dollar home contest to obtain 300,000 addresses and names for marketing purposes thru its app. Would be fine except final clue of contest was corrupted within the app showing wrong info (shows 4 bdrm, not 5 bdrm as specified in reducin…” (1★, v616.0.0.32356, US) - Soften the redesign backlash: 32 complaining reviews, avg severity 2.0/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Redfin has been my go to for more than five years. The addition of AI to reimagine the rooms was a huge upgrade. In the very recent past that piece has actually regressed to the point that it looks like a 1990’s home design app. Change the room to modern, the…” (2★, v617.0.0.32544, US) - Fix notifications: 31 complaining reviews, avg severity 1.9/3. What to do: Check notification delivery and let users control frequency in settings.
“This app can show you everything Zillow can. However, it has the ability to annoy the heck out of you. You can fix all your notifications to off and ask the app not to track. It doesn’t care and will push places to you so far from where you want to move. House…” (1★, v623.0.0.33692, US) - Ship the most requested feature: 23 complaining reviews, avg severity 1.8/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“I like the app however I wish that there was an option to delete the houses that I don’t like so I won’t keep getting updates on houses that I’m not interested in. It’s inconvenient to try to hide the houses that I’m not interested in. It keeps randomly adding…” (3★, v621.1.0.33370, US) - Fix features broken by the latest update: 14 complaining reviews, avg severity 2.1/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“The favorites no longer appear correctly and I hate the shadow area feature on the map. I’m flexible most of the time, I don’t need constraints like this.” (1★, v641.0.0.39860, US) - Simplify navigation: 14 complaining reviews, avg severity 2.0/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“I like Redfin! Had bought&sold homes with Redfin for 3 kids! When want to buy step-up home recently it’s VERY HARD to navigate old histories of SOLD HOMES in the area we interested, unlike in the past! Please make apps easier for loyal customers. Thanks” (4★, v639.0.0.38955, US)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 649.0.0.43265 | 3 | 1.7 | 100% |
| 648.0.0.42378 | 13 | 2.5 | 62% |
| 646.0.0.41818 | 21 | 3.5 | 43% |
| 645.0.0.41183 | 6 | 3.0 | 67% |
| 644.0.0.41064 | 12 | 3.3 | 25% |
| 643.0.0.40442 | 14 | 2.9 | 43% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Redfin?
In 300 recent App Store reviews (2026-03-02 to 2026-10-21), the most common complaint theme was bugs (67% of complaining reviews), and the top specific issue was “improve content quality” (78 reviews).
How many Redfin reviews are negative?
140 of 300 recent reviews (47%) contained a complaint. Average rating in this sample: 3.04★. Its all-time US App Store rating is 4.8★ from 1.6M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 21 October 2026. We have no relationship with Redfin.
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