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Lidl Plus app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Lidl Plus (Groceries, by Lidl Digital International GmbH & Co. KG) from 9 storefronts, dated 2026-09-24 to 2026-10-22. Average rating in this sample: 2.55★. Its all-time German App Store rating is 4.7★ from 1.3M ratings. 199 reviews contained a complaint; the biggest theme was bugs (69%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 137 | 69% | 2.3 |
| Feature requests | 84 | 42% | 2.1 |
| UX / design | 82 | 41% | 2.0 |
| Performance | 37 | 19% | 2.2 |
| Crashes / freezes | 29 | 15% | 2.7 |
| Pricing / subscription | 28 | 14% | 2.1 |
| Ads | 4 | 2% | 1.8 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Soften the redesign backlash: 56 complaining reviews, avg severity 2.2/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“It’s a shame Lidl’s has taken away loyalty from its regular users with this new version that’s not compatible with older phones. Been a customer for over 25 yrs, yet now taking my custom elsewhere..” (1★, v16.47.15, GB) - Simplify navigation: 48 complaining reviews, avg severity 2.0/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“Ich muss als blinder Mensch sagen, dass diese App für die Bedienung mit Sprachausgabe eine totale Volk Katastrophe ist. Von Barrierefreiheit wage ich hier eigentlich nicht mal zu sprechen. Alternativbeschriftungen sind mangelhaft oder gar nicht vorhanden, die…” (1★, v17.11.9, DE) - Speed up loading: 30 complaining reviews, avg severity 2.1/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“Very slow to load and I am never able to use it in store . It takes forever to load and I cannot wait at the checkout as there is a queue behind me. LIDL tech team needs to seriously look the issues . The UI needs to be redesigned as well.” (1★, v17.11.9, GB) - Ship the most requested feature: 31 complaining reviews, avg severity 2.0/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“This app is horrible. The MyLidl app was much better. Firstly this app takes way too long to load. Since the new app rolled out i have stood in store with all the other shoppers around me checking out staring and waiting for the app to load just to finally hav…” (1★, v17.12.6, US) - Fix login / account access: 23 complaining reviews, avg severity 2.5/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“app is only good if u can have an account” (2★, v17.12.6, GB) - Fix features broken by the latest update: 22 complaining reviews, avg severity 2.1/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“When you press the options such as food and drink a message comes up saying ‘oops something went wrong’ which needs fixing as this has happened after the new update” (3★, v17.11.9, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 17.12.6 | 73 | 2.7 | 62% |
| 17.11.9 | 79 | 2.5 | 67% |
| 17.11.7 | 6 | 3.0 | 33% |
| 17.11.6 | 28 | 2.9 | 71% |
| 17.10.10 | 67 | 2.8 | 61% |
| 16.47.15 | 39 | 1.7 | 79% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Lidl Plus?
In 300 recent App Store reviews (2026-09-24 to 2026-10-22), the most common complaint theme was bugs (69% of complaining reviews), and the top specific issue was “soften the redesign backlash” (56 reviews).
How many Lidl Plus reviews are negative?
199 of 300 recent reviews (66%) contained a complaint. Average rating in this sample: 2.55★. Its all-time German App Store rating is 4.7★ from 1.3M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Lidl Digital International GmbH & Co. KG.
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