Revunda · Free mini check · Sample reports · Rating badge · All app reports · App comparisons
Binance.US app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Binance.US Exchange・Buy Crypto (Crypto, by BAM Trading Services, Inc.) from 1 storefronts, dated 2025-10-19 to 2026-10-21. Average rating in this sample: 3.91★. Its all-time US App Store rating is 4.2★ from 111K ratings. 62 reviews contained a complaint; the biggest theme was bugs (58%).
Free App Store check Get the full report for your app – €19 20 ready replies to your real bad reviews – €9 See a sample report
Competing with Binance.US? Compare your app with Binance.US and one more rival – Competitor Pack €29 · see a real replies sample
Download the full Binance.US report (PDF, free)
Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 36 | 58% | 2.5 |
| Feature requests | 17 | 27% | 2.0 |
| Pricing / subscription | 13 | 21% | 2.4 |
| Performance | 11 | 18% | 2.4 |
| UX / design | 10 | 16% | 2.1 |
| Crashes / freezes | 3 | 5% | 2.8 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Fix login / account access: 23 complaining reviews, avg severity 2.5/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“My account was closed after reseting my password and attempting to to log sign in again after a year or so of prior use. They stated that this was a violation of there terms and conditions as this behavior was “speculative login behavior”.” (1★, v3.47.2, US) - Answer support requests: 16 complaining reviews, avg severity 2.7/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“The app does not receive transfers from other wallets and their “customer service” is not helpful at all. You will lose your money. DO NOT USE THIS.” (1★, v3.23.0, US) - Simplify navigation: 7 complaining reviews, avg severity 2.1/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“I’ve been using the Binance US app for several months. While it is relatively simple, it is not very user-friendly or intuitive. The interface can be confusing at times, and certain features are not as easy to navigate as they should be. One of the main issue…” (3★, v3.35.2, US) - Justify or adjust the price: 3 complaining reviews, avg severity 2.3/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“I like my money back” (1★, v3.41.2, US) - Speed up loading: 3 complaining reviews, avg severity 1.8/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“If you can’t handle the cryptocurrency fast price fluctuations You seven be a crypto exchange, when I want to buy and sell crypto I need it to be fast, Binance is not that .” (1★, v3.47.2, US) - Ship the most requested feature: 3 complaining reviews, avg severity 1.3/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Bring back the dark mode app icon” (1★, v3.44.1, US)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 3.49.0 | 3 | 2.0 | 33% |
| 3.48.0 | 4 | 2.0 | 75% |
| 3.47.2 | 5 | 2.6 | 40% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Binance.US?
In 300 recent App Store reviews (2025-10-19 to 2026-10-21), the most common complaint theme was bugs (58% of complaining reviews), and the top specific issue was “fix login / account access” (23 reviews).
How many Binance.US reviews are negative?
62 of 300 recent reviews (21%) contained a complaint. Average rating in this sample: 3.91★. Its all-time US App Store rating is 4.2★ from 111K ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 21 October 2026. We have no relationship with BAM Trading Services, Inc..
Compare Binance.US with rivals
More app complaint reports
- Crypto.com reviews: top complaints (Crypto)
- Just Eat reviews: top complaints (Food delivery)
- Revolut reviews: top complaints (Finance)
- McDonald's reviews: top complaints (Food ordering)
- Hulu reviews: top complaints (Streaming)
- Amazon Shopping reviews: top complaints (Shopping)
- Acorns reviews: top complaints (Investing)
- Grindr reviews: top complaints (Dating)
All 216 app reports · Free App Store rating badge for your site
Free App Store check Get my report – €19 20 ready replies to your real bad reviews – €9 See a sample report
Competing with an app like this one? The Competitor Pack (€29) compares your app with up to 2 competitors side by side.