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Realtor.com app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Realtor.com Real Estate & Rent (Real estate, by Move, Inc.) from 2 storefronts, dated 2026-04-15 to 2026-10-22. Average rating in this sample: 2.78★. Its all-time US App Store rating is 4.8★ from 1.1M ratings. 179 reviews contained a complaint; the biggest theme was bugs (74%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 132 | 74% | 2.3 |
| Feature requests | 80 | 45% | 2.0 |
| UX / design | 71 | 40% | 2.3 |
| Performance | 67 | 37% | 2.5 |
| Crashes / freezes | 56 | 31% | 2.5 |
| Pricing / subscription | 8 | 4% | 1.9 |
| Ads | 7 | 4% | 2.3 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Soften the redesign backlash: 58 complaining reviews, avg severity 2.2/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Lately the app freezes a lot more, especially when in the saved listings. Older saved listings show as active until you click on it and it’s actually sold. Very difficult to use with misleading information. Had to download Zillow to look at listings and create…” (1★, v27.1.0, US) - Improve content quality: 43 complaining reviews, avg severity 2.2/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“I used this app for years, having grown up in the real estate industry. I wanted to look at properties on Lake Ontario, but can’t find anything. Guess it’s time to delete this app.” (1★, v27.2.2, US) - Speed up loading: 35 complaining reviews, avg severity 2.5/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“Lagging all the time.” (1★, v27.2.2, US) - Fix features broken by the latest update: 38 complaining reviews, avg severity 2.2/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“Ugh!! The button to share a listing with someone else is dead and the map feature so I can check the commute time is gone. Both of these are huge when you are looking for a home. Please fix these ASAP and I will gladly update my review.” (1★, v26.22.0, US) - Ship the most requested feature: 39 complaining reviews, avg severity 2.0/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Wasted $50 getting to a place to look at it for it to be destroyed. Realtor need to require facetime and gps tracking inspection of property to confirm it is the address and photos are correct and remove Ai photos. This will stop scams and time wasted. Some pe…” (1★, v26.22.0, US) - Simplify navigation: 31 complaining reviews, avg severity 2.4/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“The latest update is horrible! The app is now bland, colorless and it’s harder to find what you are looking for. First the crime map was removed, now they removed the map showing flooding. The app is basically useless now.” (1★, v27.2.2, US)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 27.6.1 | 3 | 3.0 | 67% |
| 27.6.0 | 5 | 3.4 | 40% |
| 27.5.0 | 19 | 3.2 | 58% |
| 27.4.0 | 18 | 3.6 | 44% |
| 27.2.2 | 42 | 2.3 | 67% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Realtor.com?
In 300 recent App Store reviews (2026-04-15 to 2026-10-22), the most common complaint theme was bugs (74% of complaining reviews), and the top specific issue was “soften the redesign backlash” (58 reviews).
How many Realtor.com reviews are negative?
179 of 300 recent reviews (60%) contained a complaint. Average rating in this sample: 2.78★. Its all-time US App Store rating is 4.8★ from 1.1M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Move, Inc..
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