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Poshmark app reviews: what users complain about

We ran Revunda on 300 of the most recent public App Store reviews of Poshmark: Shop & Sell Fashion (Shopping, by Poshmark, Inc.) from 2 storefronts, dated 2026-03-28 to 2026-10-22. Average rating in this sample: 3.09★. Its all-time US App Store rating is 4.8★ from 1.1M ratings. 130 reviews contained a complaint; the biggest theme was pricing / subscription (48%).

Building a shopping app? 130 of these Poshmark reviews contained a complaint, led by pricing / subscription (48%). Get the same analysis of your own app: paste your App Store link at checkout and the PDF (complaint themes, severity, version trends, 10 ranked fixes) arrives within 24–48 h.
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Complaint categories

CategoryReviewsShare of complaintsAvg severity (0–3)
Pricing / subscription6348%2.2
Bugs5442%2.3
Feature requests4837%2.1
UX / design4333%2.2
Performance54%2.0
Crashes / freezes32%2.4
Ads22%1.8

A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.

Top issues, ranked by reviews × severity

  1. Answer support requests: 53 complaining reviews, avg severity 2.4/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
    “Extremely disappointed with Poshmark. The app is poorly designed, and I was essentially scammed into purchasing an item I never intended to buy. The purchase happened immediately, and I reached out to both Poshmark customer service and the seller right away, h…” (1★, v10.26.02, CA)
  2. Soften the redesign backlash: 47 complaining reviews, avg severity 2.1/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
    “Now even Poshmark’s interface looks like every other brand. Thank you for removing the charm of the app” (1★, v10.02.02, CA)
  3. Justify or adjust the price: 30 complaining reviews, avg severity 2.0/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
    “Poshmark is a great platform for selling, but the fees and shipping costs are way too high. It’s frustrating that when you sell an item for $2, $3, or $4, you end up making almost nothing, while the platform is the only one really benefiting. It could be a gre…” (3★, v10.30.02, US)
  4. Simplify navigation: 23 complaining reviews, avg severity 2.2/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
    “The latest update is terrible. So hard to browse my favourite brands. I keep opening and then immediately closing the app. Please sort this out.” (2★, v10.02, CA)
  5. Improve content quality: 21 complaining reviews, avg severity 2.3/3. What to do: Review the content areas users name; add a "report a problem" button on content.
    “I have been a loyal Poshmark user for a long time. I love it, but stop pushing your useless AI on me. Smart sell is awful and I stopped using it because it is useless, and the AI descriptions that it gives my items is completely wrong and useless too.” (2★, v10.20.02, CA)
  6. Fix login / account access: 14 complaining reviews, avg severity 2.6/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
    “Was forced to use a competitor because the app won’t let me in. I’ve sold things using the exact same login but says I’ve reached the maximum number of accounts with my phone number… I’ve only ever had one single account… complete waste of an app and space so…” (1★, v10.32, US)

Rating by app version (newest first)

VersionReviewsAvg starsShare with a complaint
10.32.0284.412%
10.32313.635%
10.30.02663.342%
10.30572.946%
10.28.0453.420%
10.28.0252.260%

Versions with fewer than 3 reviews in the sample are left out.

FAQ

What do users complain about most in Poshmark?

In 300 recent App Store reviews (2026-03-28 to 2026-10-22), the most common complaint theme was pricing / subscription (48% of complaining reviews), and the top specific issue was “answer support requests” (53 reviews).

How many Poshmark reviews are negative?

130 of 300 recent reviews (43%) contained a complaint. Average rating in this sample: 3.09★. Its all-time US App Store rating is 4.8★ from 1.1M ratings.

Can I get the same report for my own app?

Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.

How to read this

Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Poshmark, Inc..

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Want this for your own app? Paste your App Store link and get the full PDF (up to 300 recent reviews from up to 15 storefronts, 7 categories, 18 specific issues, version trends, 10 ranked fixes) within 24–48 h.
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