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DB Navigator app reviews: what users complain about

We ran Revunda on 300 of the most recent public App Store reviews of DB Navigator (Travel, by Deutsche Bahn) from 10 storefronts, dated 2026-10-07 to 2026-10-22. Average rating in this sample: 2.34★. Its all-time German App Store rating is 4.4★ from 591K ratings. 204 reviews contained a complaint; the biggest theme was bugs (79%).

Building a travel app? 204 of these DB Navigator reviews contained a complaint, led by bugs (79%). Get the same analysis of your own app: paste your App Store link at checkout and the PDF (complaint themes, severity, version trends, 10 ranked fixes) arrives within 24–48 h.
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Complaint categories

Category	Reviews	Share of complaints	Avg severity (0–3)
Bugs	162	79%	2.1
Feature requests	99	49%	1.9
UX / design	65	32%	1.9
Pricing / subscription	38	19%	2.0
Performance	22	11%	2.2
Crashes / freezes	17	8%	2.5

A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.

Top issues, ranked by reviews × severity

Simplify navigation: 38 complaining reviews, avg severity 1.9/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“Für ältere nicht Computerafine Personen nicht zu gebrauchen. Eine Zugverbindung von München nach Mönchengladbach zu einem bestimmten Datum zu finden ist eine Halbtagsarbeit” (2★, v26.19.0, DE)
Fix login / account access: 21 complaining reviews, avg severity 2.3/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“Die iOS App ist eine Katastrophe, das Login bleibt immer mit einer leeren Seite auf accounts.bahn.de hängen, trotz Abschaltens aller Blocker in den Safari-Einstellungen.” (1★, v26.19.0, DE)
Fix features broken by the latest update: 14 complaining reviews, avg severity 2.3/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“wenn ich auf meine Reisen klicke schliesst sich die App mit IOS. Unbedingt beheben. neueste Firmware IOS installiert” (1★, v26.19.0, DE)
Fix in-use crashes and freezes: 11 complaining reviews, avg severity 2.4/3. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“It glitches and or freezes especially when trains are delayed. This only adds to the inability to buying tickets or even accessing them.” (2★, v26.18.0, US)
Answer support requests: 9 complaining reviews, avg severity 2.3/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Schlechter Service und Informationen” (1★, v26.18.0, DE)
Justify or adjust the price: 8 complaining reviews, avg severity 2.2/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Ich habe letztes Jahr eine Bahncard 25 gekauft, war leider zu doof um zu verstehen, dass es ein Abo ist. Dieses Jahr hat sich als die Bahncard um ein weiteres Jahr verlängert. Das schlimme dabei ist, obwohl ja Paypal als Zahlungsmittel angegeben ist, wurde es…” (1★, v26.19.0, DE)

Rating by app version (newest first)

Version	Reviews	Avg stars	Share with a complaint
26.19.0	189	2.3	68%
26.18.0	111	2.3	68%

Versions with fewer than 3 reviews in the sample are left out.

FAQ

What do users complain about most in DB Navigator?

In 300 recent App Store reviews (2026-10-07 to 2026-10-22), the most common complaint theme was bugs (79% of complaining reviews), and the top specific issue was “simplify navigation” (38 reviews).

How many DB Navigator reviews are negative?

204 of 300 recent reviews (68%) contained a complaint. Average rating in this sample: 2.34★. Its all-time German App Store rating is 4.4★ from 591K ratings.

Can I get the same report for my own app?

Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.

How to read this

Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Deutsche Bahn.

Compare DB Navigator with rivals

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