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DB Navigator vs Trainline: which app has fewer problems?

We compared 300 recent App Store reviews of DB Navigator and 300 recent App Store reviews of Trainline, each classified by AI into 7 complaint themes (samples from up to 6 storefronts, latest review 2026-10-22). Overall the two train ticket apps are close: DB Navigator 68%, Trainline 68% of recent reviews contain a complaint.

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Ratings at a glance

AppAll-time rating (storefront)RatingsAvg in our sampleReviews analysedReviews with a complaintSample dates
DB Navigator4.4★ (German)591K2.34★30068%2026-10-07 – 2026-10-22 (16 d)
Trainline4.9★ (US)10K2.25★30068%2023-02-20 – 2026-10-22 (1341 d)

Complaint themes side by side

Share of all analysed reviews that mention each theme (review count in brackets). Bold = lowest. A review can mention several themes.

ThemeDB NavigatorTrainline
Bugs54% (162)43% (129)
Crashes / freezes6% (17)2% (5)
Performance7% (22)5% (16)
UX / design22% (65)21% (64)
Pricing / subscription13% (38)35% (106)
Ads0% (0)1% (4)
Feature requests33% (99)24% (72)

Verdict: which one has fewer problems?

Across the latest 600 App Store reviews we collected, the two apps have a similar share of reviews with a complaint (DB Navigator 68%, Trainline 68%). The biggest single difference is in pricing and subscription complaints: 35% of Trainline reviews mention them, vs 13% for DB Navigator. Each app's own biggest complaint theme: DB Navigator, bugs (162 reviews); Trainline, bugs (129 reviews). Average star rating in the samples ranges from 2.25★ (Trainline) to 2.34★ (DB Navigator). Time span of each sample: DB Navigator 16 days (2026-10-07 to 2026-10-22); Trainline 1341 days (2023-02-20 to 2026-10-22). Because DB Navigator's sample covers a much shorter period, a single recent update or outage weighs more heavily in its numbers. Samples that reach back many months (fewer reviews per day) show long-running issues rather than the effect of one recent update.

Gaps under 3 percentage points are called a tie. Samples are recent reviews only, so this is a snapshot of current problems, not all-time quality.

Top 3 specific issues for each app

DB Navigator

  1. Simplify navigation (38 reviews, severity 1.9/3)
  2. Fix login / account access (21 reviews, severity 2.3/3)
  3. Fix features broken by the latest update (14 reviews, severity 2.3/3)

Biggest theme: bugs. Free PDF

Trainline

  1. Answer support requests (59 reviews, severity 2.3/3)
  2. Improve content quality (42 reviews, severity 2.2/3)
  3. Simplify navigation (33 reviews, severity 2.1/3)

Biggest theme: bugs. Free PDF

FAQ

Which has fewer problems overall: DB Navigator or Trainline?

In the most recent App Store reviews we analysed, DB Navigator had the lowest share of reviews with a complaint (68% of 300) and DB Navigator the highest (68% of 300). DB Navigator: 204 of 300; Trainline: 204 of 300.

Which has fewer bug complaints: DB Navigator or Trainline?

Trainline. DB Navigator: 162 of 300 recent reviews (54%); Trainline: 129 of 300 recent reviews (43%).

Which has fewer crash and freeze complaints: DB Navigator or Trainline?

Trainline. DB Navigator: 17 of 300 recent reviews (6%); Trainline: 5 of 300 recent reviews (2%).

Which has fewer pricing and subscription complaints: DB Navigator or Trainline?

DB Navigator. DB Navigator: 38 of 300 recent reviews (13%); Trainline: 106 of 300 recent reviews (35%).

Which has fewer ad complaints: DB Navigator or Trainline?

In our samples they are roughly tied: DB Navigator: 0 of 300 recent reviews (0%); Trainline: 4 of 300 recent reviews (1%).

Which is rated higher on the App Store: DB Navigator or Trainline?

All-time App Store ratings in each app's home storefront: DB Navigator 4.4★ from 591K ratings (German); Trainline 4.9★ from 10K ratings (US). Trainline is highest, but all-time ratings move slowly; the recent-review samples above show current problems.

How recent is this DB Navigator vs Trainline data?

Each sample is the most recent public App Store reviews we could collect (from up to 6 storefronts): DB Navigator: 300 reviews over 16 days (2026-10-07 to 2026-10-22); Trainline: 300 reviews over 1341 days (2023-02-20 to 2026-10-22). It is a snapshot of current problems, not all-time quality.

What is the most common complaint about DB Navigator and Trainline?

DB Navigator: bugs (162 of 300 reviews), top-ranked fix: “simplify navigation”; Trainline: bugs (129 of 300 reviews), top-ranked fix: “answer support requests”.

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