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Disney+ vs Hulu: which app has fewer problems?

We compared 300 recent App Store reviews of Disney+ and 300 recent App Store reviews of Hulu, each classified by AI into 7 complaint themes (samples from up to 6 storefronts, latest review 2026-10-22). Disney+ has the fewest complaints overall: 81% of its recent reviews contain a complaint, vs 91% for Hulu.

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Ratings at a glance

App	All-time US rating	Ratings	Avg in our sample	Reviews analysed	Reviews with a complaint	Sample dates
Disney+	4.6★	2M	2.01★	300	81%	2026-08-10 – 2026-10-22 (74 d)
Hulu	4.6★	1.4M	1.54★	300	91%	2026-09-05 – 2026-10-22 (48 d)

Complaint themes side by side

Share of all analysed reviews that mention each theme (review count in brackets). Bold = lowest. A review can mention several themes.

Theme	Disney+	Hulu
Bugs	53% (158)	51% (152)
Crashes / freezes	10% (31)	19% (56)
Performance	16% (49)	22% (67)
UX / design	12% (35)	13% (40)
Pricing / subscription	32% (97)	38% (113)
Ads	19% (58)	34% (103)
Feature requests	16% (49)	21% (63)

Verdict: which one has fewer problems?

Across the latest 600 App Store reviews we collected, Disney+ has the lowest share of reviews with a complaint (81%) and Hulu the highest (91%). The biggest single difference is in ad complaints: 34% of Hulu reviews mention them, vs 19% for Disney+. Each app's own biggest complaint theme: Disney+, bugs (158 reviews); Hulu, bugs (152 reviews). Average star rating in the samples ranges from 1.54★ (Hulu) to 2.01★ (Disney+). Time span of each sample: Disney+ 74 days (2026-08-10 to 2026-10-22); Hulu 48 days (2026-09-05 to 2026-10-22). The samples cover comparable periods, so the comparison is reasonably like-for-like.

Bug complaints: roughly tied (Disney+ 53%, Hulu 51% of reviews).
Fewer crash and freeze problems: Disney+, 10% of its reviews vs 19% for Hulu.
Fewer performance (slowness, battery, storage) problems: Disney+, 16% of its reviews vs 22% for Hulu.
UX / design complaints: roughly tied (Disney+ 12%, Hulu 13% of reviews).
Fewer pricing and subscription problems: Disney+, 32% of its reviews vs 38% for Hulu.
Fewer ad problems: Disney+, 19% of its reviews vs 34% for Hulu.
Fewest feature requests: Disney+, 16% of its reviews vs 21% for Hulu.

Gaps under 3 percentage points are called a tie. Samples are recent reviews only, so this is a snapshot of current problems, not all-time quality.

Top 3 specific issues for each app

Disney+

Fix login / account access (90 reviews, severity 2.5/3)
Justify or adjust the price (47 reviews, severity 2.5/3)
Reduce ad frequency and length (48 reviews, severity 2.2/3)

Biggest theme: bugs. Free PDF

Hulu

Reduce ad frequency and length (94 reviews, severity 2.2/3)
Justify or adjust the price (57 reviews, severity 2.4/3)
Fix in-use crashes and freezes (32 reviews, severity 2.5/3)

Biggest theme: bugs. Free PDF

FAQ

Which has fewer problems overall: Disney+ or Hulu?

In the most recent App Store reviews we analysed, Disney+ had the lowest share of reviews with a complaint (81% of 300) and Hulu the highest (91% of 300). Disney+: 242 of 300; Hulu: 272 of 300.

Which has fewer bug complaints: Disney+ or Hulu?

In our samples they are roughly tied: Disney+: 158 of 300 recent reviews (53%); Hulu: 152 of 300 recent reviews (51%).

Which has fewer crash and freeze complaints: Disney+ or Hulu?

Disney+. Disney+: 31 of 300 recent reviews (10%); Hulu: 56 of 300 recent reviews (19%).

Which has fewer pricing and subscription complaints: Disney+ or Hulu?

Disney+. Disney+: 97 of 300 recent reviews (32%); Hulu: 113 of 300 recent reviews (38%).

Which has fewer ad complaints: Disney+ or Hulu?

Disney+. Disney+: 58 of 300 recent reviews (19%); Hulu: 103 of 300 recent reviews (34%).

Which is rated higher on the App Store: Disney+ or Hulu?

All-time US App Store ratings: Disney+ 4.6★ from 2M ratings; Hulu 4.6★ from 1.4M ratings. Disney+ is highest, but all-time ratings move slowly; the recent-review samples above show current problems.

How recent is this Disney+ vs Hulu data?

Each sample is the most recent public App Store reviews we could collect (from up to 6 storefronts): Disney+: 300 reviews over 74 days (2026-08-10 to 2026-10-22); Hulu: 300 reviews over 48 days (2026-09-05 to 2026-10-22). It is a snapshot of current problems, not all-time quality.

What is the most common complaint about Disney+ and Hulu?

Disney+: bugs (158 of 300 reviews), top-ranked fix: “fix login / account access”; Hulu: bugs (152 of 300 reviews), top-ranked fix: “reduce ad frequency and length”.

Full reports

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