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Hulu app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Hulu: Stream TV shows & movies (Streaming, by Hulu, LLC) from 1 storefronts, dated 2026-09-05 to 2026-10-22. Average rating in this sample: 1.54★. Its all-time US App Store rating is 4.6★ from 1.4M ratings. 272 reviews contained a complaint; the biggest theme was bugs (56%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 152 | 56% | 2.4 |
| Pricing / subscription | 113 | 42% | 2.5 |
| Ads | 103 | 38% | 2.2 |
| Performance | 67 | 25% | 2.5 |
| Feature requests | 63 | 23% | 2.1 |
| Crashes / freezes | 56 | 21% | 2.6 |
| UX / design | 40 | 15% | 2.2 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Reduce ad frequency and length: 94 complaining reviews, avg severity 2.2/3. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“I’m completely appalled by the ads we see. They’re not targeted and we have no input whatsoever for sometimes two-minute ads. Hims, Hers, Olympic, alopecia, and a multitude of drug offers that never persuade anyone to buy their products. Then we get the same r…” (1★, v9.38.0, US) - Justify or adjust the price: 57 complaining reviews, avg severity 2.4/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Update 9/2026 - Hands down the buggiest app and Hulu has the audacity to increase prices another $10 again this year! Every year you raise your prices and every year all of the apps get buggier and buggier! Maybe if you focused on fixing your platform it may b…” (1★, v9.38.1, US) - Fix in-use crashes and freezes: 32 complaining reviews, avg severity 2.5/3. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“Watching live tv is difficult. It randomly glitches and closes every other hour. Don’t even think about rewinding. Entire app will freeze” (1★, v9.39.0, US) - Speed up loading: 29 complaining reviews, avg severity 2.5/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“The worst streaming app I’ve ever encountered. Sluggish, slow and unresponsive. Kicks you out of the app frequently.” (1★, v9.38.1, US) - Improve content quality: 28 complaining reviews, avg severity 2.2/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“Latest hotstar yeh fitoor tera hindi episodes are not getting updated regularly” (1★, v9.38.1, US) - Simplify navigation: 21 complaining reviews, avg severity 2.2/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“Randomly just restarts my episodes to before the ad break if I’m trying to pick back up a show, has constant error playing video message for no reason, hard to navigate and find “continue watching” bar, will never understand paying for something only to be met…” (1★, v9.38.0, US)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 9.39.1 | 46 | 1.6 | 91% |
| 9.39.0 | 61 | 1.5 | 93% |
| 9.38.1 | 118 | 1.4 | 90% |
| 9.38.0 | 55 | 1.8 | 87% |
| 9.36.1 | 20 | 1.5 | 95% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Hulu?
In 300 recent App Store reviews (2026-09-05 to 2026-10-22), the most common complaint theme was bugs (56% of complaining reviews), and the top specific issue was “reduce ad frequency and length” (94 reviews).
How many Hulu reviews are negative?
272 of 300 recent reviews (91%) contained a complaint. Average rating in this sample: 1.54★. Its all-time US App Store rating is 4.6★ from 1.4M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Hulu, LLC.
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