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ClickUp app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of ClickUp: Tasks, Chat, Docs, AI (Productivity, by Mango Technologies, Inc.) from 2 storefronts, dated 2024-03-30 to 2026-10-16. Average rating in this sample: 2.78★. Its all-time US App Store rating is 4.7★ from 9,974 ratings. 196 reviews contained a complaint; the biggest theme was bugs (75%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 147 | 75% | 2.4 |
| Feature requests | 82 | 42% | 2.2 |
| UX / design | 68 | 35% | 2.3 |
| Performance | 40 | 20% | 2.5 |
| Crashes / freezes | 32 | 16% | 2.8 |
| Pricing / subscription | 17 | 9% | 2.6 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Simplify navigation: 48 complaining reviews, avg severity 2.2/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“Maybe I’m just missing it, but there doesn’t seem to be a goals section on the app. I wanted to use this for personal project management, but if I have to use the desktop site just to set goals, then I’ll just find something else to use. Additionally, the layo…” (2★, v5.2.1, US) - Fix login / account access: 36 complaining reviews, avg severity 2.5/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“I like this application just find I set up my account in my computer and used a gmail address to sign in. I cant log into the app because it wants a password which you don’t setup when you use google to login. So I cant login to the app. Useless…” (1★, v7.1.0, US) - Fix crash on launch: 19 complaining reviews, avg severity 3.0/3. What to do: Check crash logs (Xcode Organizer / Crashlytics) for the affected version and device models first.
“After many attempts at getting this app to load, after launching it just shows the logo and will never actually load the app. Reinstalled more times than I can count (lost count after 14). Utterly useless.” (1★, v5.4.0, GB) - Stop data / progress loss: 22 complaining reviews, avg severity 2.4/3. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“I think pulling down should just refresh data, not search. The amount of app restarts I’ll have to do just to get up to date data is ridiculous. And then when I mark stuff as completed it still takes a minute to disappear from my day - and then sometimes it’ll…” (2★, v6.1.0, US) - Speed up loading: 20 complaining reviews, avg severity 2.5/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“I love ClickUp on desktop. Mobile app is a lot more clunky and slow. Inputting text for tasks doesn’t feel as native and snappy, since it requires you to load another screen to edit. Heavily considering switching to Notion just for a better mobile experience…” (2★, v5.1.6, US) - Ship the most requested feature: 21 complaining reviews, avg severity 1.9/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“I’m a click up power user and I primarily use the desktop app But I loved using the mobile app for managing chats with my team Having the dedicated chat button on the bottom of the navigation bar made a lot of sense why click up in their infinite wisdom dec…” (1★, v5.4.10, US)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 7.3.4 | 3 | 1.7 | 67% |
| 7.3.3 | 4 | 4.0 | 25% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in ClickUp?
In 300 recent App Store reviews (2024-03-30 to 2026-10-16), the most common complaint theme was bugs (75% of complaining reviews), and the top specific issue was “simplify navigation” (48 reviews).
How many ClickUp reviews are negative?
196 of 300 recent reviews (65%) contained a complaint. Average rating in this sample: 2.78★. Its all-time US App Store rating is 4.7★ from 9,974 ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 16 October 2026. We have no relationship with Mango Technologies, Inc..
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