SkipTheDishes reviews: what App Store users complain about
We read the 300 most recent App Store reviews of Skip - Food & Grocery Delivery (by SkipTheDishes Restaurant Services Inc.) from 1 storefronts, dated 10 July 2026 to 22 October 2026. Average rating in this sample: 2.30★. All-time App Store rating: 4.7★ from 618k ratings. 216 reviews (72%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 77 | 26% |
| 4★ | 7 | 2% |
| 3★ | 21 | 7% |
| 2★ | 18 | 6% |
| 1★ | 177 | 59% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 55 | 2.67★ | 60% |
| September 2026 | 83 | 2.13★ | 78% |
| August 2026 | 99 | 2.51★ | 66% |
| July 2026 | 63 | 1.86★ | 84% |
What 1–3★ reviews mention
216 English-language 1–3★ reviews in the sample (Canada, Australia, India, UK, Ireland, US and New Zealand storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 112 | 52% |
| Bugs | 40 | 19% |
| Feature requests | 18 | 8% |
| UX / design | 12 | 6% |
| Ads | 6 | 3% |
| Performance | 5 | 2% |
| Crashes / freezes | 3 | 1% |
A review can mention several themes.
Most-mentioned issues
- Answer support requests: 92 of 216 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Waited over an hour just for my order to be cancelled and not get my money back. I tried contacting support multiple times and had no response or they would leave the chat. I just wanted to cancel my order!! I kept saying it multiple times but they wouldn’t answer. Absolutely ter…” (1★, v5.45.0, 2026-07-19, CA) - Make trials and renewals transparent: 58 of 216 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“They offered me $20 once I accepted referred me to shipmentsfree.com instead of cash back the charged me for monthly subscription and now they can’t help me to cancel or get my refund do not order food from this app” (1★, v5.46.0, 2026-07-27, CA) - Improve content quality: 28 of 216 1–3★ reviews. What to do: Review the content areas users name; add a "report a problem" button on content.
“Order was delivered a block away, drinks were spilled in someone else’s yard, chat rep refused to help me unless I took a photo of the spilled drinks at the wrong address. I was like are you kidding me? Thought to myself his is insane, did it anyhow. Sent photo and was told their…” (1★, v5.50.0, 2026-09-17, CA) - Fix login / account access: 18 of 216 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“After multiple attempts of requesting a code to authenticate into the app no texts were ever received and support was not able to help at all without me confirming details on an order that was made months ago, even though the first support person I spoke to confirmed the phone nu…” (1★, v5.51.1, 2026-10-10, CA) - Justify or adjust the price: 13 of 216 1–3★ reviews. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“This app is a gigantic rip off, I’ll gladly pick up my own food. I can understand it, if you don’t drive. But seriously, the only reason this app is successful is a result of lazy people. The amount of fees on top of the order is absurd. Life is already expensive so save your mon…” (1★, v5.50.0, 2026-09-21, CA) - Stop data / progress loss: 11 of 216 1–3★ reviews. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“Skip driver refused to deliver to unit. I have a broken leg. Couldn’t do the stairs in a 3 story walk up. Had to inconvenience a neighbour to go down and collect the item. Driver stated it was in the lobby yet she left her car to hand the parcel over once neighbour was downstairs…” (1★, v5.50.0, 2026-09-16, CA)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 5.52.0 | 21 | 2.81★ | 57% |
| 5.51.1 | 40 | 2.35★ | 68% |
| 5.50.0 | 39 | 2.49★ | 69% |
| 5.49.0 | 34 | 2.00★ | 82% |
| 5.48.0 | 44 | 2.32★ | 73% |
| 5.47.0 | 35 | 2.63★ | 60% |
Versions with fewer than 5 reviews in the sample are left out.
Is SkipTheDishes your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first; Canada storefront first, then the other English-language storefronts (Canada, Australia, India, UK, Ireland, US, New Zealand), 1 with reviews; up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with SkipTheDishes Restaurant Services Inc. or Apple.
More popular app reports
- Air Canada reviews (57% of 300 recent App Store reviews at 1–3★)
- Canada Post reviews (85% of 300 recent App Store reviews at 1–3★)
- Fido My Account reviews (92% of 300 recent App Store reviews at 1–3★)
- My TELUS reviews (58% of 300 recent App Store reviews at 1–3★)
- MyBell reviews (85% of 300 recent App Store reviews at 1–3★)
- MyRogers reviews (93% of 300 recent App Store reviews at 1–3★)
- PC Optimum reviews (96% of 300 recent App Store reviews at 1–3★)
- Tim Hortons reviews (62% of 300 recent App Store reviews at 1–3★)
Canada, Australia, India & Ireland apps · UK & European apps · More popular US apps · All app complaint reports
FAQ
What do SkipTheDishes users complain about most?
In 216 English-language 1–3★ App Store reviews from 2026-07-10 to 2026-10-22, the most-mentioned theme was pricing / subscription (52%) and the most-mentioned issue was “answer support requests” (92 reviews).
How many SkipTheDishes App Store reviews are negative?
216 of 300 recent reviews (72%) gave 1–3 stars. Average rating in this sample: 2.30★.