SiriusXM reviews: what App Store users complain about
We read the 300 most recent App Store reviews of SiriusXM: Music, Sports & News (by Sirius XM Radio, LLC) from 2 storefronts, dated 9 September 2026 to 22 October 2026. Average rating in this sample: 3.82★. All-time App Store rating: 4.8★ from 3.1M ratings. 101 reviews (34%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 161 | 54% |
| 4★ | 38 | 13% |
| 3★ | 34 | 11% |
| 2★ | 20 | 7% |
| 1★ | 47 | 16% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 125 | 4.01★ | 29% |
| September 2026 | 175 | 3.69★ | 37% |
What 1–3★ reviews mention
101 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 31 | 31% |
| Bugs | 30 | 30% |
| Feature requests | 16 | 16% |
| UX / design | 7 | 7% |
| Crashes / freezes | 5 | 5% |
| Ads | 5 | 5% |
| Performance | 4 | 4% |
A review can mention several themes.
Most-mentioned issues
- Make trials and renewals transparent: 16 of 101 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“Every business besides this one will cancel your subscription if you miss a months payment. I purposely didn’t pay mine since I don’t use it, assuming they would cancel it. Instead I was automatically renewed and charged more, it went from $3.20 a month to $9.60 to cover the back…” (1★, v2609.5.0, 2026-10-11, US) - Ship the most requested feature: 10 of 101 1–3★ reviews. What to do: Read the quotes below for the exact request; consider a public roadmap.
“It’s unfortunate that a new version removes functionality. Liked the ability to go back 4 hours to catch a set that I missed or couldn’t listen to at the scheduled time on Diplo, BPM, or Globalization. Please bring this back.” (3★, v7.31.5, 2026-09-12, CA) - Fix login / account access: 8 of 101 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“Can’t change password. Can’t login on Roku. Can’t log out anywhere else. For months now. Awful. Customer service is not helpful. And Howard stern puts on some guy named Bobo and I turn the show off every time” (1★, v2609.3.0, 2026-09-22, US) - Answer support requests: 7 of 101 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Your app is functionally behind the curve. I’ve been replying to your surveys for years and nothing changes. Customer support is no different. 🤷” (1★, v2609.3.0, 2026-09-25, US) - Reduce ad frequency and length: 5 of 101 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“When listening to Octane workout there is an add about every 5 songs which isn’t a big deal but the music either stops right before or right after the add and I have to start the music again. This is pretty annoying when I’m trying to concentrate on my workout. There also isn’t r…” (3★, v2609.5.0, 2026-10-09, US) - Fix in-use crashes and freezes: 4 of 101 1–3★ reviews. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“Was once one of my most used app on CarPlay. But since the iOS 27 update, the app is pretty much useless. Freezes on the android based display. When it freezes on screen, it also freezes the phone app. Works of if I am Bluetooth playing music from the phone to CarPlay, but the s…” (1★, v2609.5.0, 2026-09-30, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 2610.2.0 | 51 | 3.92★ | 31% |
| 2609.5.0 | 77 | 3.96★ | 30% |
| 2609.3.0 | 114 | 3.71★ | 35% |
| 7.31.5 | 57 | 3.81★ | 37% |
Versions with fewer than 5 reviews in the sample are left out.
Is SiriusXM your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 2 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Sirius XM Radio, LLC or Apple.
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FAQ
What do SiriusXM users complain about most?
In 101 English-language 1–3★ App Store reviews from 2026-09-09 to 2026-10-22, the most-mentioned theme was pricing / subscription (31%) and the most-mentioned issue was “make trials and renewals transparent” (16 reviews).
How many SiriusXM App Store reviews are negative?
101 of 300 recent reviews (34%) gave 1–3 stars. Average rating in this sample: 3.82★.