PrizePicks reviews: what App Store users complain about
We read the 300 most recent App Store reviews of PrizePicks - Sports Picks (by SidePrize, LLC) from 1 storefronts, dated 20 September 2026 to 22 October 2026. Average rating in this sample: 2.41★. All-time App Store rating: 4.7★ from 508k ratings. 198 reviews (66%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 98 | 33% |
| 4★ | 4 | 1% |
| 3★ | 4 | 1% |
| 2★ | 11 | 4% |
| 1★ | 183 | 61% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 186 | 2.37★ | 67% |
| September 2026 | 114 | 2.48★ | 65% |
What 1–3★ reviews mention
198 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 104 | 53% |
| Bugs | 47 | 24% |
| Feature requests | 13 | 7% |
| Crashes / freezes | 7 | 4% |
| UX / design | 6 | 3% |
| Performance | 4 | 2% |
| Ads | 3 | 2% |
A review can mention several themes.
Most-mentioned issues
- Fix login / account access: 59 of 198 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“This app has so many bugs the amount of times i tried to change my password and it wouldn’t work and now as soon as i get in and try to verify my identity i get a message saying it’s denied and the decision is final and they won’t tell me why absolutely retarted” (1★, v12.87, 2026-10-01, US) - Answer support requests: 35 of 198 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Customer service is horrible on this app of your account gets flagged they don’t tell you what it’s flagged for they don’t contact you back if your in chat with live support they just copy and paste proto call like idiot bots. They have nobody you can call to fix problems faste…” (1★, v12.87, 2026-09-28, US) - Improve content quality: 12 of 198 1–3★ reviews. What to do: Review the content areas users name; add a "report a problem" button on content.
“Imagine you try to sign up and maybe something was wrongly typed or blurry picture during verification process , it fails then you ask support hey my id verification failed can I try again and they just deny you for no given reason every sports book allows you to resubmit if you…” (1★, v12.92, 2026-10-22, US) - Rethink usage limits: 11 of 198 1–3★ reviews. What to do: Users read hard limits as a cash grab; consider softer limits or earning more through use.
“Limits that only apply if the user starts winning” (1★, v12.92, 2026-10-18, US) - Make trials and renewals transparent: 9 of 198 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“I placed a line up and had a free pick and once I placed it , it disappeared like it I wasn’t used and I couldn’t cancel. This is why I stop using this app and hoped on Kalshi . Yall changed man just keep it simple and active man :/” (1★, v12.89, 2026-10-09, US) - Fix in-use crashes and freezes: 7 of 198 1–3★ reviews. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“Just a horrible app been sitting here for 30 minutes trying to place my bet and the whole app just decided to crash nothing loads money was deposited and still nothing garbage” (1★, v12.89, 2026-10-12, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 12.92 | 81 | 2.17★ | 72% |
| 12.89 | 95 | 2.49★ | 63% |
| 12.87 | 124 | 2.50★ | 65% |
Versions with fewer than 5 reviews in the sample are left out.
Is PrizePicks your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 1 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with SidePrize, LLC or Apple.
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FAQ
What do PrizePicks users complain about most?
In 198 English-language 1–3★ App Store reviews from 2026-09-20 to 2026-10-22, the most-mentioned theme was pricing / subscription (53%) and the most-mentioned issue was “fix login / account access” (59 reviews).
How many PrizePicks App Store reviews are negative?
198 of 300 recent reviews (66%) gave 1–3 stars. Average rating in this sample: 2.41★.