iHeartRadio reviews: what App Store users complain about
We read the 300 most recent App Store reviews of iHeart: Radio, Music, Podcasts (by iHeartMedia Management Services, Inc.) from 4 storefronts, dated 5 August 2026 to 22 October 2026. Average rating in this sample: 3.85★. All-time App Store rating: 4.8★ from 650k ratings. 95 reviews (32%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 177 | 59% |
| 4★ | 28 | 9% |
| 3★ | 23 | 8% |
| 2★ | 17 | 6% |
| 1★ | 55 | 18% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 57 | 3.81★ | 32% |
| September 2026 | 162 | 3.87★ | 31% |
| August 2026 | 81 | 3.84★ | 33% |
What 1–3★ reviews mention
92 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Ads | 36 | 39% |
| Bugs | 18 | 20% |
| Pricing / subscription | 12 | 13% |
| Performance | 7 | 8% |
| UX / design | 5 | 5% |
| Feature requests | 3 | 3% |
| Crashes / freezes | 2 | 2% |
A review can mention several themes.
Most-mentioned issues
- Reduce ad frequency and length: 35 of 92 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“The amounts of advertisements is completely ridiculous compared to other apps or just listening to the live radio station via the internet. Unplug my charger the radio program stops and goes into ads, switch from WiFi to data, the radio program stops and goes into advertisements.…” (1★, v10.66.0, 2026-08-11, US) - Improve content quality: 9 of 92 1–3★ reviews. What to do: Review the content areas users name; add a "report a problem" button on content.
“I used this app from the beginning. It was great till now. For some time now, with all the app updates, it’s still a massive drain on the new iPhone18 Pro Max. Previously I had an iPhone12 and I chalked it up to the phone battery being old. Wrong!! It still drains the battery on…” (1★, v10.67.1, 2026-10-22, US) - Rethink usage limits: 5 of 92 1–3★ reviews. What to do: Users read hard limits as a cash grab; consider softer limits or earning more through use.
“I love music and I was so happy to see BTS perform. iHEART broke my heart. After 11 hours of flight, a 12 min stage was an injustice and I am done with American Music Shows Awards and Events. The Grammys should have been a warning. I hope all ARMYs around the world delete this AP…” (1★, v10.67.0, 2026-09-19, US) - Stop data / progress loss: 4 of 92 1–3★ reviews. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“I usually enjoy opening the app on my Apple TV while I’m cleaning and doing chores, but it’s become so buggy it’s almost impossible to use. It vibrates, locks up, restarts, and sometimes locks up the Apple TV, requiring a hard reset. I deleted it and reinstalled, (losing all…” (3★, v10.67.0, 2026-09-12, US) - Speed up loading: 4 of 92 1–3★ reviews. What to do: Profile cold start and the slowest screens on older devices; cache content.
“Constant buffering of live radio is frustrating. Makes it nearly impossible to listen to. I’ve been using to stream for several years but over the past few months, the app continues to buffer live radio. I will be moving on to another platform” (1★, v10.67.1, 2026-10-22, US) - Cut battery / storage use: 3 of 92 1–3★ reviews. What to do: Check background activity, location use and cache size.
“I use this app daily but it absolutely kills the battery in the background. 1 star until they fix the battery drain issue” (1★, v10.66.0, 2026-08-11, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 10.67.0 | 193 | 3.86★ | 32% |
| 10.66.0 | 103 | 3.90★ | 30% |
Versions with fewer than 5 reviews in the sample are left out.
Is iHeartRadio your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 4 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with iHeartMedia Management Services, Inc. or Apple.
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FAQ
What do iHeartRadio users complain about most?
In 92 English-language 1–3★ App Store reviews from 2026-08-05 to 2026-10-22, the most-mentioned theme was ads (39%) and the most-mentioned issue was “reduce ad frequency and length” (35 reviews).
How many iHeartRadio App Store reviews are negative?
95 of 300 recent reviews (32%) gave 1–3 stars. Average rating in this sample: 3.85★.