MLB reviews: what App Store users complain about
We read the 300 most recent App Store reviews of MLB (by Major League Baseball Advanced Media) from 8 storefronts, dated 23 September 2026 to 22 October 2026. Average rating in this sample: 3.06★. All-time App Store rating: 4.7★ from 955k ratings. 157 reviews (52%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 123 | 41% |
| 4★ | 20 | 7% |
| 3★ | 26 | 9% |
| 2★ | 14 | 5% |
| 1★ | 117 | 39% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 174 | 3.17★ | 47% |
| September 2026 | 126 | 2.91★ | 60% |
What 1–3★ reviews mention
150 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 66 | 44% |
| Bugs | 24 | 16% |
| Feature requests | 14 | 9% |
| Ads | 9 | 6% |
| UX / design | 7 | 5% |
| Performance | 5 | 3% |
| Crashes / freezes | 4 | 3% |
A review can mention several themes.
Most-mentioned issues
- Fix login / account access: 11 of 150 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“This app will not let me login I have an account I have tickets the login screen never loads doesn’t matter if I’m on the website or in the app it redirects to absolutely nothing a white screen” (1★, v26.18.3, 2026-10-22, US) - Make trials and renewals transparent: 9 of 150 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“Joined for the hockey! Called for support - clueless! Tried to cancel, got billed anyway! Have questions and impossible to find answers. Plan on wasting the morning calling for support.” (1★, v26.18.0, 2026-09-30, US) - Reduce ad frequency and length: 9 of 150 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“The corporation MLB is unpatriotic and UnAmerican. More concerned about making money than absolutely anything else. They run ads over our national anthem and over God Bless America. This is totally sickening behavior from them. They even did this on 9/11.” (1★, v26.18.0, 2026-09-26, US) - Justify or adjust the price: 7 of 150 1–3★ reviews. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Expensive For American Passtime I’ll watch Network Games” (1★, v26.18.0, 2026-10-04, US) - Ship the most requested feature: 7 of 150 1–3★ reviews. What to do: Read the quotes below for the exact request; consider a public roadmap.
“You have to download the MLB app to find out you then have to buy an espn subscription in another app to get the ability to buy an mlb subscription, then cancel your ESPN subscription. Then when the biggest games of the season are playing mid week or mid day on a Wednesday, surpr…” (1★, v26.18.0, 2026-09-23, US) - Speed up loading: 5 of 150 1–3★ reviews. What to do: Profile cold start and the slowest screens on older devices; cache content.
“This app sucks. Constantly freezing,slow to start and blackouts. Not worth the money.” (1★, v26.18.0, 2026-09-29, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 26.18.3 | 8 | 3.50★ | 38% |
| 26.18.2 | 45 | 3.58★ | 33% |
| 26.18.1 | 72 | 3.19★ | 46% |
| 26.18.0 | 173 | 2.85★ | 61% |
Versions with fewer than 5 reviews in the sample are left out.
Is MLB your app?
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Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 8 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Major League Baseball Advanced Media or Apple.
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FAQ
What do MLB users complain about most?
In 150 English-language 1–3★ App Store reviews from 2026-09-23 to 2026-10-22, the most-mentioned theme was pricing / subscription (44%) and the most-mentioned issue was “fix login / account access” (11 reviews).
How many MLB App Store reviews are negative?
157 of 300 recent reviews (52%) gave 1–3 stars. Average rating in this sample: 3.06★.