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Scalable Capital app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Scalable Capital Bank (Investing, by Scalable AG) from 5 storefronts, dated 2026-08-10 to 2026-10-22. Average rating in this sample: 2.68★. Its all-time German App Store rating is 4.6★ from 80K ratings. 182 reviews contained a complaint; the biggest theme was bugs (80%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 145 | 80% | 2.5 |
| Performance | 123 | 68% | 2.5 |
| Crashes / freezes | 83 | 46% | 2.6 |
| Feature requests | 37 | 20% | 2.1 |
| UX / design | 28 | 15% | 2.1 |
| Pricing / subscription | 10 | 5% | 2.4 |
| Ads | 2 | 1% | 1.7 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Speed up loading: 98 complaining reviews, avg severity 2.5/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“Good app, better than the alternatives. But… it’s unusable how slow and laggy it sometimes is” (2★, v26.16, DE) - Fix in-use crashes and freezes: 39 complaining reviews, avg severity 2.6/3. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“Since last 3 days app is not responsive much, hanging during use search, tapping details of stock” (1★, v26.15, DE) - Answer support requests: 35 complaining reviews, avg severity 2.5/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Die App reagiert seit mehreren Tagen nicht mehr. Keine Transparenz, keine Kommunikation, kein Support. Das sieht man auch an den Antworten hier. Und auf der offiziellen Status-Seite wird das Problem komplett vertuscht. Wozu gibt es die dann? Ob ich mein Verm…” (1★, v26.15, DE) - Fix login / account access: 20 complaining reviews, avg severity 2.6/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“The app hangs on “Login being verified Wait a moment until authentication is complete.”screen. And when I need to close a position fast. There’s also no live support.” (1★, v26.14, DE) - Ship the most requested feature: 17 complaining reviews, avg severity 1.7/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Das letzte Update ist schrecklich in der Performance! Alles hängt und dauert ewig zu laden. Neuinstallation bringt nix. Home Upscroll zurück! Endlich ist der erste Home Klick wieder ein upscroll zum Anfang!! Danke dass ihr das wieder zurück gebracht habt 🙏🏽…” (2★, v26.15, DE) - Fix crash on launch: 10 complaining reviews, avg severity 2.9/3. What to do: Check crash logs (Xcode Organizer / Crashlytics) for the affected version and device models first.
“Bei jedem Start muss ich mich neu einloggen. Oftmals funktioniert es gar nicht. Und hier lasse ich viel Geld da? Schade, bisher hatte es gut funktioniert und hoffe auf ein baldiges Update.” (3★, v26.16, DE)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 26.17 | 7 | 4.3 | 29% |
| 26.16 | 87 | 3.1 | 52% |
| 26.15 | 111 | 1.9 | 86% |
| 26.14 | 23 | 3.1 | 43% |
| 26.13 | 29 | 3.5 | 38% |
| 26.12.1 | 8 | 3.6 | 25% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Scalable Capital?
In 300 recent App Store reviews (2026-08-10 to 2026-10-22), the most common complaint theme was bugs (80% of complaining reviews), and the top specific issue was “speed up loading” (98 reviews).
How many Scalable Capital reviews are negative?
182 of 300 recent reviews (61%) contained a complaint. Average rating in this sample: 2.68★. Its all-time German App Store rating is 4.6★ from 80K ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Scalable AG.
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