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Halide Mark III App Store reviews: what users complain about

We ran AppGripe on 500 of the most recent public App Store reviews of Halide Mark III - Pro Camera (Photography, by Lux Optics Incorporated) from 6 storefronts, dated 2019-02-03 to 2026-10-18. Average rating in this sample: 2.62★. 329 reviews contained a complaint.

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Complaint categories

CategoryReviewsAvg severity (0–3)
Pricing / subscription2162.3
Bugs1382.4
Feature requests1122.3
Crashes / freezes452.6
UX / design412.2
Performance402.3
Ads52.2

A review can count in several categories. Severity is the AI's estimate of how bad the problem is for the user.

Top issues, ranked by reviews × severity

  1. Justify or adjust the price: 125 complaining reviews, avg severity 2.2/3.
    “I get that you want to make money but £60 for a mobile app is far too expensive. I wish you good luck in the future but unless that price drops there is no way I can be a customer.” (2★, v2.17.3, GB)
  2. Ease paywall pressure: 92 complaining reviews, avg severity 2.4/3.
    “You have to pay to open this app. How is this even allowed? You think you're getting a free app, but it's just a paid app with a free download and a paywall. Do NOT download” (1★, v2.11.3, FR)
  3. Make trials and renewals transparent: 51 complaining reviews, avg severity 2.3/3.
    “It seems that to get the 7 day free trial I had to sign up for a year. On day 2, realizing that the app is way over my head, I tried to cancel only to find out that I’ve been charged for a year’s subscription. I’ve been in touch with the developer who kicked t…” (1★, v2.14.4, CA)
  4. Soften the redesign backlash: 35 complaining reviews, avg severity 2.3/3.
    “I love the direction this app is heading, but the current update feels like a significant downgrade. It’s currently unreliable, with switching between grid layouts crashing 3 out of 5 times and the app crashing every time I switch between the front and back ca…” (2★, v3.0.1, AU)
  5. Improve content quality: 35 complaining reviews, avg severity 2.1/3.
    “The app functions well but is remarkably awkward to use. Meaningless icons appear and disappear, and nowhere do the developers provide a translation into English of what the icons mean and a diagram of the control structure. Requests for this basic documentati…” (1★, v2.14.2, CA)

How to read this

Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 19 October 2026. We have no relationship with Lux Optics Incorporated.

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