AppGripe · Free mini check · Sample reports · Rating badge
VSCO app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of VSCO: Photo & Video Editor (Photography, by Visual Supply Company) from 3 storefronts, dated 2023-04-09 to 2026-10-21. Average rating in this sample: 2.07★. Its all-time US App Store rating is 4.7★ from 278K ratings. 240 reviews contained a complaint; the biggest theme was pricing / subscription (60%).
Download the full VSCO report (PDF, free)
Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Pricing / subscription | 143 | 60% | 2.4 |
| Bugs | 135 | 56% | 2.5 |
| Feature requests | 73 | 30% | 2.3 |
| Performance | 66 | 28% | 2.6 |
| Crashes / freezes | 47 | 20% | 2.7 |
| UX / design | 29 | 12% | 2.4 |
| Ads | 13 | 5% | 2.5 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Justify or adjust the price: 90 complaining reviews, avg severity 2.4/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“I have been a paying member for VSCO for years. Over time the subscription has got more and more ridiculously expensive & the quality worse and worse. So many lags and errors & I can no longer edit videos.” (1★, v368.0.0, GB) - Soften the redesign backlash: 87 complaining reviews, avg severity 2.4/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Back in 2017, I changed to iOS mainly because this app was better on iOS. It was reliable, no matter the picture format you were editing on. If there were bugs, I never experienced them. The core functionality was great, enabling me to jump in and just edit, q…” (2★, v374.0.0, GB) - Ease paywall pressure: 79 complaining reviews, avg severity 2.4/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“I had VSCO since it first appeared on the App Store, bought most of the filters which are excellent. Then the subscriptions came along, I upgraded, was paying a yearly subscription on top of all the money I’d paid initially for the filters. Then they introduce…” (1★, v461.7.1, GB) - Fix in-use crashes and freezes: 34 complaining reviews, avg severity 2.6/3. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“The app keeps crashing when trying to make a collage. Freezes completely and unable to export. Also sometimes when I export it overexpose it and change the photo from what I’m seeing in app. So I end up needing to screenshot the edits to save the images. Poor…” (2★, v461.5.3, US) - Speed up loading: 26 complaining reviews, avg severity 2.6/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“As much as I love VSCO and have used it for 10+ years, there just always seems to be some issue with general editing / saving to camera roll / video lagging / content not loading / filters not working and so on. It’s super frustrating as the pro features aren’…” (2★, v461.3.0, GB) - Stop data / progress loss: 26 complaining reviews, avg severity 2.4/3. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“When trying to edit nothing loads on the selection bar, tried reinstalling the app. Which lost all of my previous work. Such a basic feature of the app not working has set me back massively. Been a member for years but honestly don’t even want to touch the app…” (1★, v340.0.0, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 461.10.1 | 7 | 2.4 | 57% |
| 461.9.3 | 5 | 2.8 | 60% |
| 461.9.2 | 8 | 2.0 | 75% |
| 461.9.0 | 8 | 1.9 | 88% |
| 461.8.0 | 11 | 2.1 | 64% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in VSCO?
In 300 recent App Store reviews (2023-04-09 to 2026-10-21), the most common complaint theme was pricing / subscription (60% of complaining reviews), and the top specific issue was “justify or adjust the price” (90 reviews).
How many VSCO reviews are negative?
240 of 300 recent reviews (80%) contained a complaint. Average rating in this sample: 2.07★. Its all-time US App Store rating is 4.7★ from 278K ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 21 October 2026. We have no relationship with Visual Supply Company.
More app complaint reports
- Halide reviews: top complaints (Photography)
- Lightroom reviews: top complaints (Photography)
- Spotify reviews: top complaints (Music)
- YouTube reviews: top complaints (Streaming)
- Fitbit reviews: top complaints (Fitness)
- Strava reviews: top complaints (Fitness)
- Canva reviews: top complaints (Design)
- Klarna reviews: top complaints (Payments)
All 96 app reports · Free App Store rating badge for your site
Get my report – €19 or try the free mini check first.
Competing with an app like this one? The Competitor Pack (€29) compares your app with up to 2 competitors side by side.