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Google Gemini app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Google Gemini (AI assistant, by Google) from 3 storefronts, dated 2026-10-17 to 2026-10-22. Average rating in this sample: 4.67★. Its all-time US App Store rating is 4.7★ from 2.4M ratings. 18 reviews contained a complaint; the biggest theme was bugs (83%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 15 | 83% | 2.2 |
| Feature requests | 7 | 39% | 2.0 |
| Crashes / freezes | 6 | 33% | 2.5 |
| Pricing / subscription | 6 | 33% | 2.1 |
| Performance | 5 | 28% | 2.5 |
| UX / design | 2 | 11% | 2.5 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Soften the redesign backlash: 5 complaining reviews, avg severity 2.2/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Sux! Worked great since the last few updates. Now freezes. I have to use it in the browser. No option to revert back to past interface. The tech gawds, incel-like dolts have once again dumped their unwanted dumb idea fairy ideas on us. As the w*nk…” (1★, v1.2026.4171302, US) - Improve content quality: 5 complaining reviews, avg severity 2.0/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“The app is good and all for school with helping me with things I don’t understand. But for a while now it’s been giving me wrong answers. For example, I used it to make a practice test and for the last question, it only gave me one answer (usually it gives abo…” (3★, v1.2026.4070303, CA) - Fix crash on launch: 4 complaining reviews, avg severity 2.5/3. What to do: Check crash logs (Xcode Organizer / Crashlytics) for the affected version and device models first.
“The temp that are my main use for this app don’t work every time you press it crashes the app, and also when u restart it just stays black after that” (1★, v1.2026.4171302, GB) - Fix in-use crashes and freezes: 4 complaining reviews, avg severity 2.5/3. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“Loved this app but recently it’s consistently freezing and doesn’t allow you to type. Sometimes just loads a black screen. Please fix this!” (2★, v1.2026.4070303, GB) - Speed up loading: 4 complaining reviews, avg severity 2.4/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“It needs to be able to remember consistent details it also needs to stop the huge pay walls and also every model does have improvement but at least some consistent details I would prefer over short load times and also more importantly also how titling the devi…” (3★, v1.2026.4070303, GB) - Ease paywall pressure: 4 complaining reviews, avg severity 2.3/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“Delete the app - google now limits all models on free level. They don’t get my data with giving me a low tier model.” (1★, v1.2026.4171302, CA)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 1.2026.4171302 | 51 | 4.2 | 14% |
| 1.2026.4070303 | 248 | 4.8 | 4% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Google Gemini?
In 300 recent App Store reviews (2026-10-17 to 2026-10-22), the most common complaint theme was bugs (83% of complaining reviews), and the top specific issue was “soften the redesign backlash” (5 reviews).
How many Google Gemini reviews are negative?
18 of 300 recent reviews (6%) contained a complaint. Average rating in this sample: 4.67★. Its all-time US App Store rating is 4.7★ from 2.4M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Google.
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