Revunda · Free mini check · Sample reports · Rating badge · All app reports · App comparisons
Crunchyroll app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Crunchyroll (Streaming, by Crunchyroll, LLC) from 3 storefronts, dated 2026-07-30 to 2026-10-22. Average rating in this sample: 3.14★. Its all-time US App Store rating is 4.8★ from 1.5M ratings. 155 reviews contained a complaint; the biggest theme was bugs (53%).
Free App Store check Get the full report for your app – €19 20 ready replies to your real bad reviews – €9 See a sample report
Competing with Crunchyroll? Compare your app with Crunchyroll and one more rival – Competitor Pack €29 · see a real replies sample
Download the full Crunchyroll report (PDF, free)
Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 82 | 53% | 2.4 |
| Feature requests | 72 | 46% | 2.0 |
| Pricing / subscription | 70 | 45% | 2.3 |
| Crashes / freezes | 25 | 16% | 2.8 |
| Performance | 19 | 12% | 2.5 |
| UX / design | 17 | 11% | 1.9 |
| Ads | 10 | 6% | 2.1 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Justify or adjust the price: 40 complaining reviews, avg severity 2.3/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Before using: Hi this is kiran Also preferd to be called K This ks before using this app I am excited to use it and watch anime and this is before opening the app and it seems very nice 😁 After using app: This app sucks Like no offence but i can't watch one…” (2★, v4.118.0, GB) - Ease paywall pressure: 32 complaining reviews, avg severity 2.3/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“Downloaded the app to watch a few animes and I had to pay premium for ALL of them, i thought itd be free and maybe some annoying ads, but seriously.” (2★, v4.119.0, GB) - Improve content quality: 33 complaining reviews, avg severity 2.0/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“Once again the poor management by Sony is driving the primary anime streaming platform for Americans into ruin. Ooona’s budget subtitling system is far inferior to previously used methods and is incompatible with the unique translation requirements of anime. M…” (1★, v4.120.0, US) - Fix crash on launch: 22 complaining reviews, avg severity 2.9/3. What to do: Check crash logs (Xcode Organizer / Crashlytics) for the affected version and device models first.
“I’ve been using crunchy for so long now and I never have problems but now the app won’t work on my iPhone. Says the “shortcut” to open the app is not found? The app will not launch or closes each time launched.” (2★, v4.121.1, US) - Soften the redesign backlash: 24 complaining reviews, avg severity 2.3/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Please fix! I depend on new releases appearing at the top of my Watchlist. As of this latest version the sorting for new shows is all over the place, even despite using the “Recent Activity | Newest” sort order. “Date Added” is even worse, with shows that h…” (3★, v4.120.0, US) - Ship the most requested feature: 25 complaining reviews, avg severity 1.8/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Yall messed up by removing comments. Would rather keep the norm and giving no effort to keep the togetherness of the years of ppl spreading love and light to parts of each episode maybe others missed. Could've made money off it but you choose to be a bummer. W…” (5★, v4.120.0, US)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 4.121.1 | 10 | 2.3 | 70% |
| 4.121.0 | 17 | 1.7 | 94% |
| 4.120.0 | 122 | 3.5 | 46% |
| 4.119.0 | 39 | 3.5 | 44% |
| 4.118.0 | 37 | 3.4 | 46% |
| 4.117.0 | 18 | 2.9 | 50% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Crunchyroll?
In 300 recent App Store reviews (2026-07-30 to 2026-10-22), the most common complaint theme was bugs (53% of complaining reviews), and the top specific issue was “justify or adjust the price” (40 reviews).
How many Crunchyroll reviews are negative?
155 of 300 recent reviews (52%) contained a complaint. Average rating in this sample: 3.14★. Its all-time US App Store rating is 4.8★ from 1.5M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Crunchyroll, LLC.
Compare Crunchyroll with rivals
- Netflix vs Prime Video vs Crunchyroll: which has fewer problems?
- Crunchyroll vs Tubi vs Pluto TV: which has fewer problems?
More app complaint reports
- Netflix reviews: top complaints (Streaming)
- Disney+ reviews: top complaints (Streaming)
- HBO Max reviews: top complaints (Streaming)
- Hulu reviews: top complaints (Streaming)
- YouTube reviews: top complaints (Streaming)
- Prime Video reviews: top complaints (Streaming)
- Paramount+ reviews: top complaints (Streaming)
- Peacock reviews: top complaints (Streaming)
All 216 app reports · Free App Store rating badge for your site
Free App Store check Get my report – €19 20 ready replies to your real bad reviews – €9 See a sample report
Competing with an app like this one? The Competitor Pack (€29) compares your app with up to 2 competitors side by side.