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YouTube app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of YouTube (Streaming, by Google) from 3 storefronts, dated 2026-10-18 to 2026-10-22. Average rating in this sample: 2.92★. Its all-time US App Store rating is 4.7★ from 49.5M ratings. 155 reviews contained a complaint; the biggest theme was ux / design (41%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| UX / design | 64 | 41% | 1.9 |
| Ads | 60 | 39% | 2.2 |
| Feature requests | 54 | 35% | 1.9 |
| Bugs | 53 | 34% | 2.0 |
| Pricing / subscription | 32 | 21% | 2.2 |
| Performance | 10 | 6% | 2.3 |
| Crashes / freezes | 9 | 6% | 2.4 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Soften the redesign backlash: 74 complaining reviews, avg severity 2.0/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“the designer destroyed the interface no access to controls update worst never before so broken” (1★, v21.42.4, US) - Reduce ad frequency and length: 59 complaining reviews, avg severity 2.2/3. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“Would you like a side of Adverts with your Adverts sir???? Unwatchable” (1★, v21.41.5, GB) - Improve content quality: 30 complaining reviews, avg severity 2.0/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“Too much toxic, hateful content.” (1★, v21.41.5, GB) - Ship the most requested feature: 33 complaining reviews, avg severity 1.8/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“I don’t want to see your stupid Victoria secret angles show. As a premium subscriber I should have option to “Don’t recommend channel” Btw same applies to your Max and other tv adds. No I don’t want any of that, in fact this is the last straw. I am out. If pa…” (1★, v21.42.4, US) - Simplify navigation: 24 complaining reviews, avg severity 2.1/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“So disappointed in the new navigation update. I’m not interested in watching shorts or uploading my own, so this new navigation makes no sense to me and I have no way to change it back. I use YouTube for watching channels I’m subscribed to and now it’s harde…” (1★, v21.42.4, CA) - Fix features broken by the latest update: 15 complaining reviews, avg severity 1.8/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“Google sure likes removing features. Previously the screen casting to a TV let you stay connected and build a queue, then they broke the queue, then they broke it staying connected (now only works one video at a time having to reconnect every video) Today’s u…” (1★, v21.41.5, CA)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 21.42.4 | 119 | 2.7 | 58% |
| 21.41.5 | 178 | 3.0 | 48% |
| 21.33.6 | 3 | 5.0 | 0% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in YouTube?
In 300 recent App Store reviews (2026-10-18 to 2026-10-22), the most common complaint theme was ux / design (41% of complaining reviews), and the top specific issue was “soften the redesign backlash” (74 reviews).
How many YouTube reviews are negative?
155 of 300 recent reviews (52%) contained a complaint. Average rating in this sample: 2.92★. Its all-time US App Store rating is 4.7★ from 49.5M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Google.
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