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Vinted vs eBay: which app has fewer problems?

We compared 300 recent App Store reviews of Vinted and 300 recent App Store reviews of eBay, each classified by AI into 7 complaint themes (samples from up to 6 storefronts, latest review 2026-10-22). Vinted has the fewest complaints overall: 8% of its recent reviews contain a complaint, vs 76% for eBay.

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Ratings at a glance

AppAll-time US ratingRatingsAvg in our sampleReviews analysedReviews with a complaintSample dates
Vinted4.9★550K4.61★3008%2026-10-19 – 2026-10-22 (4 d)
eBay4.8★5M1.4★30076%2025-12-12 – 2026-10-22 (315 d)

Complaint themes side by side

Share of all analysed reviews that mention each theme (review count in brackets). Bold = lowest. A review can mention several themes.

ThemeVintedeBay
Bugs4% (12)31% (93)
Crashes / freezes1% (3)10% (29)
Performance2% (6)15% (45)
UX / design1% (3)19% (58)
Pricing / subscription5% (14)29% (87)
Ads0% (0)6% (18)
Feature requests3% (8)23% (69)

Verdict: which one has fewer problems?

Across the latest 600 App Store reviews we collected, Vinted has the lowest share of reviews with a complaint (8%) and eBay the highest (76%). The biggest single difference is in bug complaints: 31% of eBay reviews mention them, vs 4% for Vinted. Each app's own biggest complaint theme: Vinted, pricing / subscription (14 reviews); eBay, bugs (93 reviews). Average star rating in the samples ranges from 1.4★ (eBay) to 4.61★ (Vinted). Time span of each sample: Vinted 4 days (2026-10-19 to 2026-10-22); eBay 315 days (2025-12-12 to 2026-10-22). Because Vinted's sample covers a much shorter period, a single recent update or outage weighs more heavily in its numbers. Samples that reach back many months (fewer reviews per day) show long-running issues rather than the effect of one recent update.

Gaps under 3 percentage points are called a tie. Samples are recent reviews only, so this is a snapshot of current problems, not all-time quality.

Top 3 specific issues for each app

Vinted

  1. Answer support requests (14 reviews, severity 2.5/3)
  2. Fix login / account access (9 reviews, severity 2.7/3)
  3. Soften the redesign backlash (3 reviews, severity 2.3/3)

Biggest theme: pricing / subscription. Free PDF

eBay

  1. Answer support requests (63 reviews, severity 2.5/3)
  2. Soften the redesign backlash (62 reviews, severity 2.1/3)
  3. Improve content quality (33 reviews, severity 2.1/3)

Biggest theme: bugs. Free PDF

FAQ

Which has fewer problems overall: Vinted or eBay?

In the most recent App Store reviews we analysed, Vinted had the lowest share of reviews with a complaint (8% of 300) and eBay the highest (76% of 300). Vinted: 25 of 300; eBay: 228 of 300.

Which has fewer bug complaints: Vinted or eBay?

Vinted. Vinted: 12 of 300 recent reviews (4%); eBay: 93 of 300 recent reviews (31%).

Which has fewer crash and freeze complaints: Vinted or eBay?

Vinted. Vinted: 3 of 300 recent reviews (1%); eBay: 29 of 300 recent reviews (10%).

Which has fewer pricing and subscription complaints: Vinted or eBay?

Vinted. Vinted: 14 of 300 recent reviews (5%); eBay: 87 of 300 recent reviews (29%).

Which has fewer ad complaints: Vinted or eBay?

Vinted. Vinted: 0 of 300 recent reviews (0%); eBay: 18 of 300 recent reviews (6%).

Which is rated higher on the App Store: Vinted or eBay?

All-time US App Store ratings: Vinted 4.9★ from 550K ratings; eBay 4.8★ from 5M ratings. Vinted is highest, but all-time ratings move slowly; the recent-review samples above show current problems.

How recent is this Vinted vs eBay data?

Each sample is the most recent public App Store reviews we could collect (from up to 6 storefronts): Vinted: 300 reviews over 4 days (2026-10-19 to 2026-10-22); eBay: 300 reviews over 315 days (2025-12-12 to 2026-10-22). It is a snapshot of current problems, not all-time quality.

What is the most common complaint about Vinted and eBay?

Vinted: pricing / subscription (14 of 300 reviews), top-ranked fix: “answer support requests”; eBay: bugs (93 of 300 reviews), top-ranked fix: “answer support requests”.

Full reports

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