YONO SBI reviews: what App Store users complain about
We read the 300 most recent App Store reviews of YONO SBI: Banking, UPI & Pay (by State Bank of India) from 5 storefronts, dated 8 August 2026 to 22 October 2026. Average rating in this sample: 2.74★. All-time App Store rating: 3.8★ from 179k ratings. 183 reviews (61%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 104 | 35% |
| 4★ | 13 | 4% |
| 3★ | 21 | 7% |
| 2★ | 24 | 8% |
| 1★ | 138 | 46% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 61 | 2.98★ | 57% |
| September 2026 | 110 | 2.57★ | 61% |
| August 2026 | 129 | 2.76★ | 63% |
What 1–3★ reviews mention
183 English-language 1–3★ reviews in the sample (Canada, Australia, India, UK, Ireland, US and New Zealand storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Bugs | 87 | 48% |
| Pricing / subscription | 20 | 11% |
| UX / design | 18 | 10% |
| Crashes / freezes | 17 | 9% |
| Feature requests | 13 | 7% |
| Performance | 12 | 7% |
| Ads | 1 | 1% |
A review can mention several themes.
Most-mentioned issues
- Fix login / account access: 51 of 183 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“Tried to login to sbi online, password forgot and unable go rest password only option available is debit card and branch visit. I dnt have debit card and i stay outaide india what is the expectation bank expects to reset the password. Really not a user friendly . Previous one was…” (1★, v2.29.17, 2026-09-01, US) - Fix in-use crashes and freezes: 13 of 183 1–3★ reviews. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“This app is so bad, it always hangs and crashes, especially when I need it most” (1★, v2.29.21, 2026-10-07, IN) - Speed up loading: 11 of 183 1–3★ reviews. What to do: Profile cold start and the slowest screens on older devices; cache content.
“Worst banking app slow and lagging app which is very inconvenient for quick transactions cannot trust the app when needed the most could not apply IPO due to this worst app” (1★, v2.29.17, 2026-08-31, IN) - Answer support requests: 10 of 183 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Its 2026 yet am extremely disappointed that this basic login issue remains unresolved. Despite entering the correct MPIN, my account is showing as locked without any explanation. I have raised multiple complaints, yet they have been closed without actually resolving the issue. T…” (1★, v2.29.21, 2026-10-08, IN) - Ship the most requested feature: 9 of 183 1–3★ reviews. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Have introduced UPI but have no option to activate with Internet Banking Password. Option to activate with adhar is given but as usual it’s not working. Not everyone is using Debit card now a days. Please can you Check on topic? Also there is one More issue with the App. While on…” (1★, v2.29.19, 2026-09-10, IN) - Fix crash on launch: 6 of 183 1–3★ reviews. What to do: Check crash logs (Xcode Organizer / Crashlytics) for the affected version and device models first.
“The app does not open. It says malicious app installed. But does not say which app. How can they decide what is malicious when they can't even say what it is. Again, how can they force what user should and should not install on their phone? Should they just be educating the users…” (1★, v2.29.17, 2026-09-01, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 2.29.21 | 67 | 2.93★ | 58% |
| 2.29.20 | 55 | 3.11★ | 47% |
| 2.29.19 | 34 | 2.12★ | 74% |
| 2.29.17 | 137 | 2.71★ | 64% |
| 2.27.04 | 6 | 1.67★ | 83% |
Versions with fewer than 5 reviews in the sample are left out.
Is YONO SBI your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first; India storefront first, then the other English-language storefronts (Canada, Australia, India, UK, Ireland, US, New Zealand), 5 with reviews; up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with State Bank of India or Apple.
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FAQ
What do YONO SBI users complain about most?
In 183 English-language 1–3★ App Store reviews from 2026-08-08 to 2026-10-22, the most-mentioned theme was bugs (48%) and the most-mentioned issue was “fix login / account access” (51 reviews).
How many YONO SBI App Store reviews are negative?
183 of 300 recent reviews (61%) gave 1–3 stars. Average rating in this sample: 2.74★.