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Tripadvisor app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Tripadvisor: Plan & Book Trips (Travel, by Tripadvisor) from 3 storefronts, dated 2026-04-04 to 2026-10-22. Average rating in this sample: 3.94★. Its all-time US App Store rating is 4.8★ from 482K ratings. 53 reviews contained a complaint; the biggest theme was feature requests (55%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Feature requests | 29 | 55% | 2.4 |
| UX / design | 24 | 45% | 2.5 |
| Bugs | 16 | 30% | 2.3 |
| Pricing / subscription | 16 | 30% | 2.1 |
| Ads | 3 | 6% | 2.4 |
| Performance | 1 | 2% | 2.9 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Soften the redesign backlash: 19 complaining reviews, avg severity 2.5/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Not really crazy about the new App redesign, it is difficult to find a restaurant and to filter what you’re looking for at a specific time. It is also hard to find restaurants as now you only get the map view, but not the ability to read and organize the best…” (1★, v70.0.0, US) - Ship the most requested feature: 18 complaining reviews, avg severity 2.4/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“The app has become nearly useless when the list view was removed. Map view only now. Sit there and poke pins one by one. What a terrible idea. Bring list view back.” (1★, v69.2.0, US) - Answer support requests: 16 complaining reviews, avg severity 2.1/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Extremely Disappointing Experience with Flight Hub I had a very disappointing experience with Flight Hub. After booking an expensive flight through them a few weeks ago, I discovered an unexplained charge of more than $1,300 on my account. I have made severa…” (1★, v69.5.0, CA) - Improve content quality: 14 complaining reviews, avg severity 2.3/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“Trip advisor used to offer great suggestions and did limited booking with high accuracy. Not any more. I typed in dates for a search to confirm tour availability. Trip Advisor gave me a great tour, but on the wrong date. It booked a tour for the next day, inst…” (1★, v70.0.0, US) - Simplify navigation: 13 complaining reviews, avg severity 2.4/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“If you rely on a screen reader like me, don’t download this app it extremely hard to navigate and you won’t be able to get any of the information that you’re excited pierce can get. It’s really hard to understand where the focus is on, and it never reads the n…” (1★, v70.3.0, US) - Fix features broken by the latest update: 6 complaining reviews, avg severity 2.7/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“The app usually follows a link directly in from Google to what you have searched for but it now trips out and goes straight to your local area after a sneaky flash of what you wanted to look at! Annoying! It didn’t do this before wondering if something to do w…” (1★, v69.7.0, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 70.4.0 | 7 | 4.0 | 0% |
| 70.3.0 | 20 | 3.8 | 10% |
| 70.2.0 | 23 | 4.3 | 13% |
| 70.1.0 | 22 | 4.4 | 5% |
| 70.0.0 | 33 | 4.2 | 24% |
| 69.9.0 | 28 | 3.6 | 18% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Tripadvisor?
In 300 recent App Store reviews (2026-04-04 to 2026-10-22), the most common complaint theme was feature requests (55% of complaining reviews), and the top specific issue was “soften the redesign backlash” (19 reviews).
How many Tripadvisor reviews are negative?
53 of 300 recent reviews (18%) contained a complaint. Average rating in this sample: 3.94★. Its all-time US App Store rating is 4.8★ from 482K ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Tripadvisor.
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