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Pluto TV app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Pluto TV: Watch Free Movies/TV (Streaming, by Pluto.tv) from 3 storefronts, dated 2025-04-20 to 2026-10-22. Average rating in this sample: 3.2★. Its all-time US App Store rating is 4.8★ from 1.6M ratings. 149 reviews contained a complaint; the biggest theme was bugs (66%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 99 | 66% | 2.4 |
| Feature requests | 58 | 39% | 2.1 |
| UX / design | 47 | 32% | 2.2 |
| Performance | 42 | 28% | 2.6 |
| Ads | 38 | 26% | 2.2 |
| Crashes / freezes | 36 | 24% | 2.7 |
| Pricing / subscription | 6 | 4% | 2.5 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Soften the redesign backlash: 41 complaining reviews, avg severity 2.3/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“A new version of the app not only doesn’t work on some older systems, but it keeps having glitches and fails on newer systems. And the interface is terrible. The guide doesn’t show you what’s coming up even in the next minute, let alone in the next few hours o…” (1★, v15.26.1, US) - Reduce ad frequency and length: 35 complaining reviews, avg severity 2.2/3. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“This used to be a great experience. I can bear one set of ads every hour, or even 2 sets of smaller ads every 30 minutes, but interrupting a 30 minute show with 5 separate ad breaks completely ruins the experience. Especially when it’s the same adverts in ea…” (1★, v15.25.0, GB) - Fix features broken by the latest update: 29 complaining reviews, avg severity 2.2/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“just noticed the casting ain't working anymore.. I was happy when it started working.. since the last update.. all gone... very disappointing.. hope this can be fixed soon!!!” (2★, v15.23.0, CA) - Fix in-use crashes and freezes: 24 complaining reviews, avg severity 2.7/3. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“Constant crashes; terrible live menu!! It’s almost like they consistently make it worse on purpose!! A month later and it’s still “uh oh something went wrong” FIX THE THING!!! And reboot the piece of garbage again after another freeze 10/5 2026 230am!!!! FIX…” (1★, v15.26.1, US) - Simplify navigation: 21 complaining reviews, avg severity 2.2/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“App is all in Spanish and cannot find how to change to English in settings” (1★, v5.70.1, GB) - Speed up loading: 18 complaining reviews, avg severity 2.6/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“really really terrible user experience. either lagging or not loading at all. subtitles take multiple tries to load and then just don’t work. i mean did you guys even test the app?” (1★, v15.28.0, US)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 15.28.1 | 3 | 3.0 | 67% |
| 15.28.0 | 22 | 2.7 | 64% |
| 15.26.1 | 87 | 3.1 | 56% |
| 15.26.0 | 20 | 3.2 | 55% |
| 15.25.0 | 15 | 2.3 | 73% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Pluto TV?
In 300 recent App Store reviews (2025-04-20 to 2026-10-22), the most common complaint theme was bugs (66% of complaining reviews), and the top specific issue was “soften the redesign backlash” (41 reviews).
How many Pluto TV reviews are negative?
149 of 300 recent reviews (50%) contained a complaint. Average rating in this sample: 3.2★. Its all-time US App Store rating is 4.8★ from 1.6M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Pluto.tv.
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