Linkt reviews: what App Store users complain about
We read the 300 most recent App Store reviews of Linkt (by TRANSURBAN LIMITED) from 4 storefronts, dated 28 April 2025 to 16 October 2026. Average rating in this sample: 2.15★. All-time App Store rating: 4.6★ from 165k ratings. 226 reviews (75%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 68 | 23% |
| 4★ | 6 | 2% |
| 3★ | 13 | 4% |
| 2★ | 28 | 9% |
| 1★ | 185 | 62% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 10 | 2.00★ | 90% |
| September 2026 | 23 | 2.00★ | 78% |
| August 2026 | 20 | 2.60★ | 65% |
| July 2026 | 21 | 1.95★ | 81% |
| June 2026 | 17 | 2.53★ | 71% |
| May 2026 | 14 | 2.50★ | 64% |
What 1–3★ reviews mention
226 English-language 1–3★ reviews in the sample (Canada, Australia, India, UK, Ireland, US and New Zealand storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 121 | 54% |
| Bugs | 29 | 13% |
| Feature requests | 17 | 8% |
| UX / design | 16 | 7% |
| Performance | 10 | 4% |
| Ads | 5 | 2% |
A review can mention several themes.
Most-mentioned issues
- Fix login / account access: 49 of 226 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“One of the worse app to use can’t even do forgot password and you fill up the details all you will get is “ something went wrong “” (1★, v5.3.0, 2026-08-07, AU) - Make trials and renewals transparent: 28 of 226 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“Difficult to set up as a tourist, with an eSIM An Australian address is needed , we used a campsite we stayed in , 5 day later I received an email to say they had posted a tag to that address, which we had left & wasn’t returning to , it took me ages taking to a robot before a p…” (1★, v4.20.0, 2026-02-27, GB) - Justify or adjust the price: 19 of 226 1–3★ reviews. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Just like their actual Motorway network this App never actually works when you need it to - always fails to log in first go, “out technical upgrades are taking longer than expected” and other complete bull…. For a company racking in Billions from their ripoff tolls this App shoul…” (1★, v4.15.0, 2025-09-05, AU) - Answer support requests: 19 of 226 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“I called someone at Linkt to ask for help. I was cut off on a few occasions when trying to explain what support I needed. I let that go, but now I have been charged twice by Linkt for the same amount. Once yesterday and once today. As I was speaking to consultant yesterday expl…” (1★, v4.19.3, 2026-01-19, AU) - Ship the most requested feature: 13 of 226 1–3★ reviews. What to do: Read the quotes below for the exact request; consider a public roadmap.
“LinktGO was a far superior app and I can see why you got rid of it because you weren’t making enough profit. Why are you charging 55 cents for tag less and credit card interest. I just paid three accounts and they didn’t come off and it said that I still owe them. This app is c…” (1★, v4.19.3, 2025-12-21, AU) - Simplify navigation: 11 of 226 1–3★ reviews. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“Very hard to find exactly which toll you're paying because they don't list the number of toll and you could be double paying for one you've already paid for. Can't find receipts for tolls either.” (1★, v5.4.0, 2026-08-24, AU)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 5.5.0 | 7 | 2.43★ | 71% |
| 5.4.0 | 21 | 2.57★ | 67% |
| 5.3.0 | 16 | 1.69★ | 88% |
| 5.1.0 | 13 | 2.46★ | 69% |
| 5.0.2 | 39 | 2.26★ | 74% |
| 5.0.1 | 6 | 2.33★ | 67% |
Versions with fewer than 5 reviews in the sample are left out.
Is Linkt your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first; Australia storefront first, then the other English-language storefronts (Canada, Australia, India, UK, Ireland, US, New Zealand), 4 with reviews; up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with TRANSURBAN LIMITED or Apple.
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FAQ
What do Linkt users complain about most?
In 226 English-language 1–3★ App Store reviews from 2025-04-28 to 2026-10-16, the most-mentioned theme was pricing / subscription (54%) and the most-mentioned issue was “fix login / account access” (49 reviews).
How many Linkt App Store reviews are negative?
226 of 300 recent reviews (75%) gave 1–3 stars. Average rating in this sample: 2.15★.