Revunda · Free mini check · Sample reports · Rating badge · All app reports · App comparisons
Google Drive app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Google Drive (Cloud storage, by Google) from 2 storefronts, dated 2026-08-23 to 2026-10-22. Average rating in this sample: 3.62★. Its all-time US App Store rating is 4.8★ from 7.9M ratings. 82 reviews contained a complaint; the biggest theme was bugs (60%).
Launch price until 30 NovFree App Store check Get the full report for your app –
Competing with Google Drive? Compare your app with Google Drive and one more rival – Competitor Pack €29 · see a real replies sample
Download the full Google Drive report (PDF, free)
Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 49 | 60% | 2.2 |
| UX / design | 27 | 33% | 2.1 |
| Performance | 24 | 29% | 2.0 |
| Feature requests | 18 | 22% | 2.0 |
| Crashes / freezes | 5 | 6% | 2.7 |
| Pricing / subscription | 4 | 5% | 1.9 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Simplify navigation: 16 complaining reviews, avg severity 2.2/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“Different to other common operating systems, confusing icons, no menus with drop down selections, not obvious how to navigate, not obvious how to rename or moves files, in other words a nightmare unless you have a lot of free time.” (1★, v4.2635.41601, GB) - Speed up loading: 14 complaining reviews, avg severity 1.9/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“The loading time is slow the sending time is slow” (1★, v4.2642.41200, US) - Soften the redesign backlash: 9 complaining reviews, avg severity 1.9/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“I cant stand the layout changes, they’re so ugly and i feel like i cant find anything anymore. First we had the change months ago where the file name moved from the bottom to the top, and i kept clicking on the wrong files for the longest time, along with the…” (1★, v4.2640.41000, US) - Stop data / progress loss: 7 complaining reviews, avg severity 2.3/3. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“Started to delete my data. Small chunks I notice are gone. Using the Excel like spreadsheet. It cannot handle large data sets. Formatting keeps disappearing. Need to get this file off asap” (2★, v4.2640.41000, US) - Fix login / account access: 3 complaining reviews, avg severity 2.7/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“Just downloaded. Clicked Login, I see my accounts, and hit done. Will not log me in.” (1★, v4.2641.41200, US) - Cut battery / storage use: 4 complaining reviews, avg severity 1.9/3. What to do: Check background activity, location use and cache size.
“I don’t have enough space and doesn’t allow me to buy more space” (1★, v4.2640.41000, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 4.2642.41200 | 41 | 3.5 | 34% |
| 4.2641.41201 | 54 | 3.6 | 30% |
| 4.2641.41200 | 22 | 3.9 | 18% |
| 4.2640.41000 | 69 | 3.4 | 30% |
| 4.2639.40801 | 73 | 3.7 | 23% |
| 4.2638.41000 | 22 | 3.3 | 36% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Google Drive?
In 300 recent App Store reviews (2026-08-23 to 2026-10-22), the most common complaint theme was bugs (60% of complaining reviews), and the top specific issue was “simplify navigation” (16 reviews).
How many Google Drive reviews are negative?
82 of 300 recent reviews (27%) contained a complaint. Average rating in this sample: 3.62★. Its all-time US App Store rating is 4.8★ from 7.9M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Google.
Compare Google Drive with rivals
More app complaint reports
- Dropbox reviews: top complaints (Cloud storage)
- Nike Run Club reviews: top complaints (Fitness)
- Bank of America reviews: top complaints (Banking)
- Overcast reviews: top complaints (Podcasts)
- CapCut reviews: top complaints (Photo & video)
- IKEA reviews: top complaints (Shopping)
- Hulu reviews: top complaints (Streaming)
- YAZIO reviews: top complaints (Nutrition)
All 216 app reports · Free App Store rating badge for your site
Free App Store check Get my report –
Competing with an app like this one? The Competitor Pack (€29) compares your app with up to 2 competitors side by side.