Flipkart reviews: what App Store users complain about
We read the 300 most recent App Store reviews of Flipkart - Online Shopping App (by Flipkart Internet Private Limited) from 3 storefronts, dated 18 October 2026 to 22 October 2026. Average rating in this sample: 3.17★. All-time App Store rating: 4.6★ from 7.3M ratings. 141 reviews (47%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 149 | 50% |
| 4★ | 10 | 3% |
| 3★ | 10 | 3% |
| 2★ | 4 | 1% |
| 1★ | 127 | 42% |
What 1–3★ reviews mention
141 English-language 1–3★ reviews in the sample (Canada, Australia, India, UK, Ireland, US and New Zealand storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 52 | 37% |
| Bugs | 33 | 23% |
| Feature requests | 7 | 5% |
| Ads | 2 | 1% |
| Performance | 2 | 1% |
| Crashes / freezes | 1 | 1% |
| UX / design | 1 | 1% |
A review can mention several themes.
Most-mentioned issues
- Answer support requests: 46 of 141 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“I’ve been following up on my order for over a week due to the delivery delay, but there’s still no proper resolution. Whenever I contact customer support through chat, the bot keeps repeating the same response without providing any useful update. Even when I request to speak with…” (1★, v11.31.5, 2026-10-20, IN) - Make trials and renewals transparent: 33 of 141 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“Flipkart has become a scam site now , when ordered they are are delaying delivery like anything , even a week after the scheduled delivery date they are not delivering orders thus forcing us to cancel the item , then during refund they are deducting the platform fee and other fee…” (1★, v11.31.5, 2026-10-21, IN) - Fix login / account access: 5 of 141 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“These guys are literally harassing with their IVR calls saying my inquired personal loan is approved with daily around 5 calls and no option to opt out or stop it. Such a scam they are running and misusing account details we supplied for flipkart as a online shopping app. I am n…” (1★, v11.31.5, 2026-10-18, IN) - Improve content quality: 5 of 141 1–3★ reviews. What to do: Review the content areas users name; add a "report a problem" button on content.
“My experience with Flipkart has been extremely disappointing. They have delivered wrong products multiple times, and their customer support is equally poor. There is no proper way to speak directly with a customer care agent, even after repeated attempts to resolve the issue. Re…” (1★, v11.31.5, 2026-10-22, IN) - Ship the most requested feature: 3 of 141 1–3★ reviews. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Hi Flipkart Minutes Team, I ordered ice cream/candies yesterday and it arrived melted due to delivery delay. I understand delays happen because of traffic and rain in Bangalore. I would like to suggest a small improvement: Please use a small thermocol box with ice gel packs / i…” (3★, v11.31.5, 2026-10-18, IN)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 11.31.5 | 300 | 3.17★ | 47% |
Versions with fewer than 5 reviews in the sample are left out.
Is Flipkart your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first; India storefront first, then the other English-language storefronts (Canada, Australia, India, UK, Ireland, US, New Zealand), 3 with reviews; up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Flipkart Internet Private Limited or Apple.
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FAQ
What do Flipkart users complain about most?
In 141 English-language 1–3★ App Store reviews from 2026-10-18 to 2026-10-22, the most-mentioned theme was pricing / subscription (37%) and the most-mentioned issue was “answer support requests” (46 reviews).
How many Flipkart App Store reviews are negative?
141 of 300 recent reviews (47%) gave 1–3 stars. Average rating in this sample: 3.17★.