Blinkit reviews: what App Store users complain about

We read the 300 most recent App Store reviews of Blinkit: Groceries & more (by BLINK COMMERCE PRIVATE LIMITED) from 6 storefronts, dated 16 October 2026 to 22 October 2026. Average rating in this sample: 3.43★. All-time App Store rating: 4.7★ from 3.7M ratings. 117 reviews (39%) gave 1–3 stars.

Star ratings in this sample

StarsReviewsShare
5★15752%
4★269%
3★93%
2★41%
1★10435%

What 1–3★ reviews mention

117 English-language 1–3★ reviews in the sample (Canada, Australia, India, UK, Ireland, US and New Zealand storefronts), matched against fixed keyword lists per theme.

ThemeReviews mentioning itShare of 1–3★ reviews
Pricing / subscription4135%
Bugs1815%
Feature requests43%
Crashes / freezes11%
UX / design11%
Performance11%

A review can mention several themes.

Most-mentioned issues

  1. Make trials and renewals transparent: 18 of 117 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
    “My order was not placed plus the status was not showing till 8 min and after cancellation approved they didn’t refunded my money to me . Worst of all” (1★, v18.82.1, 2026-10-21, IN)
  2. Answer support requests: 17 of 117 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
    “I had ordered a item for gift and it was delivered wrong. Upon contacting customer service they took 15-30 minutes to understand and respond but still the problem was NOT RESOLVED. I am from Abroad & Blinkit was my go-to app in past 9 months but my recent experience changed my e…” (1★, v18.82.1, 2026-10-21, CA)
  3. Improve content quality: 10 of 117 1–3★ reviews. What to do: Review the content areas users name; add a "report a problem" button on content.
    “Wrong deliveries are either the vendors problem or the delivery agent’s; this aggregator takes no responsibility for mistakes. Customer Care Representatives parrot irrelevant phrases (in spite of claiming to not be bots). Their supervisors don’t call back; and when you do get to…” (1★, v18.82.2, 2026-10-21, IN)
  4. Fix login / account access: 6 of 117 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
    “You are scamming customers in the name of refunds. You claim that the money has been refunded, but the amount has not been credited to my UPI account. This is completely unacceptable. If my refund is not processed properly, I will file a complaint with the Consumer Court.” (1★, v18.82.2, 2026-10-21, IN)
  5. Justify or adjust the price: 5 of 117 1–3★ reviews. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
    “Costly and return experience is really tough in case of any defects with the products purchased” (1★, v18.82.0, 2026-10-18, IN)

Rating by app version

VersionReviewsAvg stars1–3★ share
18.82.2443.39★39%
18.82.11673.34★41%
18.82.0833.65★34%
18.81.163.00★50%

Versions with fewer than 5 reviews in the sample are left out.

Is Blinkit your app?

The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.

Full App Store report €49 €19 Free check

Launch prices until 30 Nov 2026 or the first 20 orders (then €49).

Method and limits

Reviews were collected once from Apple's public customer-reviews feed (most recent first; India storefront first, then the other English-language storefronts (Canada, Australia, India, UK, Ireland, US, New Zealand), 6 with reviews; up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with BLINK COMMERCE PRIVATE LIMITED or Apple.

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FAQ

What do Blinkit users complain about most?

In 117 English-language 1–3★ App Store reviews from 2026-10-16 to 2026-10-22, the most-mentioned theme was pricing / subscription (35%) and the most-mentioned issue was “make trials and renewals transparent” (18 reviews).

How many Blinkit App Store reviews are negative?

117 of 300 recent reviews (39%) gave 1–3 stars. Average rating in this sample: 3.43★.