Dollar General reviews: what App Store users complain about
We read the 300 most recent App Store reviews of Dollar General-Digital Coupons (by Dolgencorp, LLC) from 1 storefronts, dated 15 June 2026 to 22 October 2026. Average rating in this sample: 2.55★. All-time App Store rating: 4.8★ from 1.1M ratings. 198 reviews (66%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 85 | 28% |
| 4★ | 17 | 6% |
| 3★ | 25 | 8% |
| 2★ | 23 | 8% |
| 1★ | 150 | 50% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 43 | 2.91★ | 58% |
| September 2026 | 71 | 2.59★ | 63% |
| August 2026 | 93 | 2.67★ | 63% |
| July 2026 | 30 | 2.87★ | 60% |
| June 2026 | 63 | 1.92★ | 81% |
What 1–3★ reviews mention
198 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Bugs | 89 | 45% |
| Pricing / subscription | 32 | 16% |
| Crashes / freezes | 15 | 8% |
| Feature requests | 15 | 8% |
| UX / design | 9 | 5% |
| Ads | 9 | 5% |
| Performance | 3 | 2% |
A review can mention several themes.
Most-mentioned issues
- Fix login / account access: 62 of 198 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“I love the way you can clip coupons and shop at different stores but trying to login is insane. I forgot my password and asked for a verification code and I got it like 20 minutes later. Come on Dollar General you’re a big corporation Shirley you can come up with a better app tha…” (2★, v15.22.2, 2026-10-03, US) - Stop data / progress loss: 19 of 198 1–3★ reviews. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“i’m simply trying to check my store to see if my body lotion is in stock, as i have gone up there twice this week and it was not. apparently you cannot view your store’s inventory without logging into your account. the app will not allow me to sign into my account, or send a pass…” (1★, v15.22.2, 2026-09-22, US) - Fix in-use crashes and freezes: 14 of 198 1–3★ reviews. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“The dollar general app is one of the worst apps. It crashes and freezes making shopping difficult. Sometimes it does not let you sign in or clip coupons.” (1★, v15.22.2, 2026-09-19, US) - Answer support requests: 12 of 198 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“I don’t know if it’s just me or what but when I clip the DG coupons, it’ll show the check mark but will not show in my clipped coupons. So when I go to the store none of the coupons come off. It’s impossible to try and contact customer support for help. I’ve updated the app and s…” (1★, v15.22.2, 2026-09-24, US) - Ship the most requested feature: 9 of 198 1–3★ reviews. What to do: Read the quotes below for the exact request; consider a public roadmap.
“CAN YALL PLEASE ADD A OPTION TO “UNCLIP” or “UNADD” A COUPON IM SO TIRED OF BUILDING A GOOD DEAL JUST FOR IT NOT TO WORK BECAUSE OF ONE USELESS COUPON” (2★, v15.20.26, 2026-07-30, US) - Reduce ad frequency and length: 8 of 198 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“This app is constantly requiring on update but will never actually have an update available. Therefore it’s always stuck in a loop of needing update and reopening the app to no avail. I rarely shop at Dollar General because of it. I can’t view ads or clip coupons when because the…” (1★, v15.13.33, 2026-07-27, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 16.1.229 | 27 | 2.81★ | 56% |
| 15.22.2 | 61 | 2.64★ | 64% |
| 15.20.103 | 38 | 2.95★ | 58% |
| 15.20.102 | 15 | 3.47★ | 47% |
| 15.20.26 | 86 | 2.59★ | 64% |
| 15.17.82 | 67 | 1.97★ | 81% |
Versions with fewer than 5 reviews in the sample are left out.
Is Dollar General your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 1 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Dolgencorp, LLC or Apple.
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FAQ
What do Dollar General users complain about most?
In 198 English-language 1–3★ App Store reviews from 2026-06-15 to 2026-10-22, the most-mentioned theme was bugs (45%) and the most-mentioned issue was “fix login / account access” (62 reviews).
How many Dollar General App Store reviews are negative?
198 of 300 recent reviews (66%) gave 1–3 stars. Average rating in this sample: 2.55★.