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Babbel App Store reviews: what users complain about

We ran AppGripe on 500 of the most recent public App Store reviews of Babbel - Language Learning (Language learning, by Babbel GmbH) from 3 storefronts, dated 2025-06-26 to 2026-10-19. Average rating in this sample: 3.13★. 231 reviews contained a complaint.

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Complaint categories

A review can count in several categories. Severity is the AI's estimate of how bad the problem is for the user.

Top issues, ranked by reviews × severity

1. Improve content quality: 102 complaining reviews, avg severity 2.1/3.
   “This program does a better job of presenting grammar than the other programs I have tried. It however, does a lousy job of actually teaching it. Their teaching recordings blur words together and lack good phonetics. They also create misunderstoods when they…” (1★, v22.11.0, US)
2. Justify or adjust the price: 65 complaining reviews, avg severity 2.2/3.
   “The AI voices speak too quickly; my husband is French and even he can’t always understand it! Make it impossible to move levels without the necessary grammar and bring the price down as apps do not cost to run” (3★, v21.96.1, GB)
3. Ease paywall pressure: 38 complaining reviews, avg severity 2.2/3.
   “They kinda catfish you by pretending the app is free, but it only lets you try the first lesson and then the rest is locked behind a paywall, that is honestly overpriced for the economy we live in rn and for the value one single person may get from this app. $…” (1★, v21.83.0, CA)
4. Make trials and renewals transparent: 29 complaining reviews, avg severity 2.2/3.
   “Don’t subscribe” (1★, v22.12.1, US)
5. Answer support requests: 20 complaining reviews, avg severity 2.4/3.
   “Upon downloading the app and creating an account, the app defaulted to Spanish, though I came to learn French, and there is absolutely no way to change the language. I have gone very far down a rabbit hole on Reddit and other sources - to no avail, and there i…” (1★, v22.14.0, US)

How to read this

Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 19 October 2026. We have no relationship with Babbel GmbH.