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Zoom vs Microsoft Teams vs Google Meet: which app has fewer problems?

We compared 300 recent App Store reviews of Zoom, 300 recent App Store reviews of Microsoft Teams and 300 recent App Store reviews of Google Meet, each classified by AI into 7 complaint themes (samples from up to 6 storefronts, latest review 2026-10-22). Zoom has the fewest complaints overall: 33% of its recent reviews contain a complaint, vs 70% for Microsoft Teams and 55% for Google Meet.

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Ratings at a glance

App	All-time US rating	Ratings	Avg in our sample	Reviews analysed	Reviews with a complaint	Sample dates
Zoom	4.7★	3.3M	3.58★	300	33%	2026-08-15 – 2026-10-22 (69 d)
Microsoft Teams	4.8★	3.4M	2.17★	300	70%	2025-12-29 – 2026-10-22 (298 d)
Google Meet	4.8★	2.3M	2.69★	300	55%	2024-06-10 – 2026-10-22 (865 d)

Complaint themes side by side

Share of all analysed reviews that mention each theme (review count in brackets). Bold = lowest. A review can mention several themes.

Theme	Zoom	Microsoft Teams	Google Meet
Bugs	25% (76)	58% (174)	49% (147)
Crashes / freezes	4% (11)	9% (28)	7% (22)
Performance	4% (12)	17% (51)	5% (16)
UX / design	7% (20)	22% (65)	11% (32)
Pricing / subscription	2% (6)	1% (3)	1% (2)
Ads	0% (1)	0% (0)	0% (0)
Feature requests	10% (31)	17% (52)	19% (57)

Verdict: which one has fewer problems?

Across the latest 900 App Store reviews we collected, Zoom has the lowest share of reviews with a complaint (33%) and Microsoft Teams the highest (70%). The biggest single difference is in bug complaints: 58% of Microsoft Teams reviews mention them, vs 25% for Zoom. Each app's own biggest complaint theme: Zoom, bugs (76 reviews); Microsoft Teams, bugs (174 reviews); Google Meet, bugs (147 reviews). Average star rating in the samples ranges from 2.17★ (Microsoft Teams) to 3.58★ (Zoom). Time span of each sample: Zoom 69 days (2026-08-15 to 2026-10-22); Microsoft Teams 298 days (2025-12-29 to 2026-10-22); Google Meet 865 days (2024-06-10 to 2026-10-22). Because Zoom's sample covers a much shorter period, a single recent update or outage weighs more heavily in its numbers. Samples that reach back many months (fewer reviews per day) show long-running issues rather than the effect of one recent update.

Fewer bug problems: Zoom, 25% of its reviews vs 58% for Microsoft Teams.
Fewer crash and freeze problems: Zoom, 4% of its reviews vs 9% for Microsoft Teams.
Fewer performance (slowness, battery, storage) problems: Zoom, 4% of its reviews vs 17% for Microsoft Teams.
Fewer UX / design problems: Zoom, 7% of its reviews vs 22% for Microsoft Teams.
Pricing and subscription complaints: roughly tied (Zoom 2%, Microsoft Teams 1%, Google Meet 1% of reviews).
Ad complaints: roughly tied (Zoom 0%, Microsoft Teams 0%, Google Meet 0% of reviews).
Fewest feature requests: Zoom, 10% of its reviews vs 19% for Google Meet.

Gaps under 3 percentage points are called a tie. Samples are recent reviews only, so this is a snapshot of current problems, not all-time quality.

Top 3 specific issues for each app

Zoom

Fix login / account access (20 reviews, severity 2.5/3)
Soften the redesign backlash (14 reviews, severity 2.1/3)
Improve content quality (10 reviews, severity 2.0/3)

Biggest theme: bugs. Free PDF

Microsoft Teams

Fix login / account access (46 reviews, severity 2.6/3)
Soften the redesign backlash (28 reviews, severity 2.1/3)
Simplify navigation (27 reviews, severity 2.2/3)

Biggest theme: bugs. Free PDF

Google Meet

Soften the redesign backlash (31 reviews, severity 2.1/3)
Ship the most requested feature (23 reviews, severity 1.9/3)
Fix features broken by the latest update (19 reviews, severity 2.1/3)

Biggest theme: bugs. Free PDF

FAQ

Which has fewer problems overall: Zoom, Microsoft Teams or Google Meet?

In the most recent App Store reviews we analysed, Zoom had the lowest share of reviews with a complaint (33% of 300) and Microsoft Teams the highest (70% of 300). Zoom: 100 of 300; Microsoft Teams: 211 of 300; Google Meet: 166 of 300.

Which has fewer bug complaints: Zoom, Microsoft Teams or Google Meet?

Zoom. Zoom: 76 of 300 recent reviews (25%); Microsoft Teams: 174 of 300 recent reviews (58%); Google Meet: 147 of 300 recent reviews (49%).

Which has fewer crash and freeze complaints: Zoom, Microsoft Teams or Google Meet?

Zoom. Zoom: 11 of 300 recent reviews (4%); Microsoft Teams: 28 of 300 recent reviews (9%); Google Meet: 22 of 300 recent reviews (7%).

Which has fewer pricing and subscription complaints: Zoom, Microsoft Teams or Google Meet?

In our samples they are roughly tied: Zoom: 6 of 300 recent reviews (2%); Microsoft Teams: 3 of 300 recent reviews (1%); Google Meet: 2 of 300 recent reviews (1%).

Which has fewer ad complaints: Zoom, Microsoft Teams or Google Meet?

In our samples they are roughly tied: Zoom: 1 of 300 recent reviews (0%); Microsoft Teams: 0 of 300 recent reviews (0%); Google Meet: 0 of 300 recent reviews (0%).

Which is rated higher on the App Store: Zoom, Microsoft Teams or Google Meet?

All-time US App Store ratings: Zoom 4.7★ from 3.3M ratings; Microsoft Teams 4.8★ from 3.4M ratings; Google Meet 4.8★ from 2.3M ratings. Microsoft Teams is highest, but all-time ratings move slowly; the recent-review samples above show current problems.

How recent is this Zoom vs Microsoft Teams vs Google Meet data?

Each sample is the most recent public App Store reviews we could collect (from up to 6 storefronts): Zoom: 300 reviews over 69 days (2026-08-15 to 2026-10-22); Microsoft Teams: 300 reviews over 298 days (2025-12-29 to 2026-10-22); Google Meet: 300 reviews over 865 days (2024-06-10 to 2026-10-22). It is a snapshot of current problems, not all-time quality.

What is the most common complaint about Zoom, Microsoft Teams and Google Meet?

Zoom: bugs (76 of 300 reviews), top-ranked fix: “fix login / account access”; Microsoft Teams: bugs (174 of 300 reviews), top-ranked fix: “fix login / account access”; Google Meet: bugs (147 of 300 reviews), top-ranked fix: “soften the redesign backlash”.

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