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Amazon Shopping vs Walmart vs Temu: which app has fewer problems?

We compared 300 recent App Store reviews of Amazon Shopping, 300 recent App Store reviews of Walmart and 300 recent App Store reviews of Temu, each classified by AI into 7 complaint themes (samples from up to 6 storefronts, latest review 2026-10-22). Temu has the fewest complaints overall: 30% of its recent reviews contain a complaint, vs 64% for Amazon Shopping and 34% for Walmart.

Ratings at a glance

App	All-time US rating	Ratings	Avg in our sample	Reviews analysed	Reviews with a complaint	Sample dates
Amazon Shopping	4.8★	8.5M	1.99★	300	64%	2026-07-28 – 2026-10-22
Walmart	4.8★	18.8M	3.52★	300	34%	2026-10-20 – 2026-10-22
Temu	4.7★	2.2M	3.43★	300	30%	2026-10-06 – 2026-10-22

Complaint themes side by side

Share of all analysed reviews that mention each theme (review count in brackets). Bold = lowest. A review can mention several themes.

Theme	Amazon Shopping	Walmart	Temu
Bugs	32% (95)	21% (63)	5% (16)
Crashes / freezes	3% (9)	8% (25)	0% (1)
Performance	6% (19)	15% (45)	2% (6)
UX / design	19% (58)	6% (17)	9% (27)
Pricing / subscription	27% (81)	10% (31)	18% (54)
Ads	1% (4)	1% (2)	7% (20)
Feature requests	24% (72)	8% (23)	4% (11)

Verdict: which one has fewer problems?

Fewer bug problems: Temu, 5% of its reviews vs 32% for Amazon Shopping.
Fewer crash and freeze problems: Temu, 0% of its reviews vs 8% for Walmart.
Fewer performance (slowness, battery, storage) problems: Temu, 2% of its reviews vs 15% for Walmart.
Fewer UX / design problems: Walmart, 6% of its reviews vs 19% for Amazon Shopping.
Fewer pricing and subscription problems: Walmart, 10% of its reviews vs 27% for Amazon Shopping.
Fewer ad problems: Walmart, 1% of its reviews vs 7% for Temu.
Fewest feature requests: Temu, 4% of its reviews vs 24% for Amazon Shopping.

Gaps under 3 percentage points are called a tie. Samples are recent reviews only, so this is a snapshot of current problems, not all-time quality.

Top 3 specific issues for each app

Amazon Shopping

Answer support requests (65 reviews, severity 2.3/3)
Simplify navigation (33 reviews, severity 2.0/3)
Ship the most requested feature (37 reviews, severity 1.7/3)

Biggest theme: bugs. Free PDF

Walmart

Speed up loading (25 reviews, severity 2.2/3)
Fix in-use crashes and freezes (17 reviews, severity 2.4/3)
Answer support requests (7 reviews, severity 2.3/3)

Biggest theme: bugs. Free PDF

Temu

Justify or adjust the price (18 reviews, severity 2.0/3)
Reduce ad frequency and length (17 reviews, severity 2.1/3)
Simplify navigation (16 reviews, severity 2.2/3)

Biggest theme: pricing / subscription. Free PDF

FAQ

Which has fewer problems overall: Amazon Shopping, Walmart or Temu?

In the most recent App Store reviews we analysed, Temu had the lowest share of reviews with a complaint (30% of 300) and Amazon Shopping the highest (64% of 300). Amazon Shopping: 191 of 300; Walmart: 103 of 300; Temu: 91 of 300.

Which has fewer bug complaints: Amazon Shopping, Walmart or Temu?

Temu. Amazon Shopping: 95 of 300 recent reviews (32%); Walmart: 63 of 300 recent reviews (21%); Temu: 16 of 300 recent reviews (5%).

Which has fewer crash and freeze complaints: Amazon Shopping, Walmart or Temu?

Temu. Amazon Shopping: 9 of 300 recent reviews (3%); Walmart: 25 of 300 recent reviews (8%); Temu: 1 of 300 recent reviews (0%).

Which has fewer pricing and subscription complaints: Amazon Shopping, Walmart or Temu?

Walmart. Amazon Shopping: 81 of 300 recent reviews (27%); Walmart: 31 of 300 recent reviews (10%); Temu: 54 of 300 recent reviews (18%).

Which has fewer ad complaints: Amazon Shopping, Walmart or Temu?

Walmart. Amazon Shopping: 4 of 300 recent reviews (1%); Walmart: 2 of 300 recent reviews (1%); Temu: 20 of 300 recent reviews (7%).

Which is rated higher on the App Store: Amazon Shopping, Walmart or Temu?

All-time US App Store ratings: Amazon Shopping 4.8★ from 8.5M ratings; Walmart 4.8★ from 18.8M ratings; Temu 4.7★ from 2.2M ratings. Amazon Shopping is highest, but all-time ratings move slowly; the recent-review samples above show current problems.

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