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DeepSeek vs ChatGPT vs Claude: which app has fewer problems?
We compared 300 recent App Store reviews of DeepSeek, 300 recent App Store reviews of ChatGPT and 300 recent App Store reviews of Claude, each classified by AI into 7 complaint themes (samples from up to 6 storefronts, latest review 2026-10-22). ChatGPT has the fewest complaints overall: 21% of its recent reviews contain a complaint, vs 39% for DeepSeek and 34% for Claude.
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Ratings at a glance
| App | All-time US rating | Ratings | Avg in our sample | Reviews analysed | Reviews with a complaint | Sample dates |
|---|---|---|---|---|---|---|
| DeepSeek | 3.9★ | 12K | 3.01★ | 300 | 39% | 2025-05-13 – 2026-10-22 (528 d) |
| ChatGPT | 4.8★ | 11.5M | 4.11★ | 300 | 21% | 2026-10-19 – 2026-10-22 (4 d) |
| Claude | 4.7★ | 285K | 3.24★ | 300 | 34% | 2026-08-22 – 2026-10-22 (62 d) |
Complaint themes side by side
Share of all analysed reviews that mention each theme (review count in brackets). Bold = lowest. A review can mention several themes.
| Theme | DeepSeek | ChatGPT | Claude |
|---|---|---|---|
| Bugs | 31% (92) | 15% (46) | 21% (64) |
| Crashes / freezes | 3% (10) | 1% (2) | 1% (3) |
| Performance | 8% (25) | 5% (16) | 4% (12) |
| UX / design | 12% (35) | 2% (6) | 7% (21) |
| Pricing / subscription | 1% (4) | 9% (26) | 12% (37) |
| Feature requests | 17% (51) | 7% (21) | 13% (40) |
Verdict: which one has fewer problems?
Across the latest 900 App Store reviews we collected, ChatGPT has the lowest share of reviews with a complaint (21%) and DeepSeek the highest (39%). The biggest single difference is in bug complaints: 31% of DeepSeek reviews mention them, vs 15% for ChatGPT. Each app's own biggest complaint theme: DeepSeek, bugs (92 reviews); ChatGPT, bugs (46 reviews); Claude, bugs (64 reviews). Average star rating in the samples ranges from 3.01★ (DeepSeek) to 4.11★ (ChatGPT). Time span of each sample: DeepSeek 528 days (2025-05-13 to 2026-10-22); ChatGPT 4 days (2026-10-19 to 2026-10-22); Claude 62 days (2026-08-22 to 2026-10-22). Because ChatGPT's sample covers a much shorter period, a single recent update or outage weighs more heavily in its numbers. Samples that reach back many months (fewer reviews per day) show long-running issues rather than the effect of one recent update.
- Fewer bug problems: ChatGPT, 15% of its reviews vs 31% for DeepSeek.
- Crash and freeze complaints: roughly tied (DeepSeek 3%, ChatGPT 1%, Claude 1% of reviews).
- Fewer performance (slowness, battery, storage) problems: Claude, 4% of its reviews vs 8% for DeepSeek.
- Fewer UX / design problems: ChatGPT, 2% of its reviews vs 12% for DeepSeek.
- Fewer pricing and subscription problems: DeepSeek, 1% of its reviews vs 12% for Claude.
- Fewest feature requests: ChatGPT, 7% of its reviews vs 17% for DeepSeek.
Gaps under 3 percentage points are called a tie. Samples are recent reviews only, so this is a snapshot of current problems, not all-time quality.
Top 3 specific issues for each app
DeepSeek
- Improve content quality (64 reviews, severity 2.3/3)
- Soften the redesign backlash (65 reviews, severity 2.2/3)
- Ship the most requested feature (41 reviews, severity 2.0/3)
Biggest theme: bugs. Free PDF
FAQ
Which has fewer problems overall: DeepSeek, ChatGPT or Claude?
In the most recent App Store reviews we analysed, ChatGPT had the lowest share of reviews with a complaint (21% of 300) and DeepSeek the highest (39% of 300). DeepSeek: 118 of 300; ChatGPT: 63 of 300; Claude: 103 of 300.
Which has fewer bug complaints: DeepSeek, ChatGPT or Claude?
ChatGPT. DeepSeek: 92 of 300 recent reviews (31%); ChatGPT: 46 of 300 recent reviews (15%); Claude: 64 of 300 recent reviews (21%).
Which has fewer crash and freeze complaints: DeepSeek, ChatGPT or Claude?
In our samples they are roughly tied: DeepSeek: 10 of 300 recent reviews (3%); ChatGPT: 2 of 300 recent reviews (1%); Claude: 3 of 300 recent reviews (1%).
Which has fewer pricing and subscription complaints: DeepSeek, ChatGPT or Claude?
DeepSeek. DeepSeek: 4 of 300 recent reviews (1%); ChatGPT: 26 of 300 recent reviews (9%); Claude: 37 of 300 recent reviews (12%).
Which is rated higher on the App Store: DeepSeek, ChatGPT or Claude?
All-time US App Store ratings: DeepSeek 3.9★ from 12K ratings; ChatGPT 4.8★ from 11.5M ratings; Claude 4.7★ from 285K ratings. ChatGPT is highest, but all-time ratings move slowly; the recent-review samples above show current problems.
How recent is this DeepSeek vs ChatGPT vs Claude data?
Each sample is the most recent public App Store reviews we could collect (from up to 6 storefronts): DeepSeek: 300 reviews over 528 days (2025-05-13 to 2026-10-22); ChatGPT: 300 reviews over 4 days (2026-10-19 to 2026-10-22); Claude: 300 reviews over 62 days (2026-08-22 to 2026-10-22). It is a snapshot of current problems, not all-time quality.
What is the most common complaint about DeepSeek, ChatGPT and Claude?
DeepSeek: bugs (92 of 300 reviews), top-ranked fix: “improve content quality”; ChatGPT: bugs (46 of 300 reviews), top-ranked fix: “improve content quality”; Claude: bugs (64 of 300 reviews), top-ranked fix: “improve content quality”.
Full reports
- DeepSeek reviews: top complaints and what users want fixed
- ChatGPT reviews: top complaints and what users want fixed
- Claude reviews: top complaints and what users want fixed
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