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1Password vs Bitwarden vs LastPass: which app has fewer problems?
We compared 300 recent App Store reviews of 1Password, 300 recent App Store reviews of Bitwarden and 300 recent App Store reviews of LastPass, each classified by AI into 7 complaint themes (samples from up to 6 storefronts, latest review 2026-10-22). Bitwarden has the fewest complaints overall: 46% of its recent reviews contain a complaint, vs 61% for 1Password and 58% for LastPass.
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Ratings at a glance
| App | All-time US rating | Ratings | Avg in our sample | Reviews analysed | Reviews with a complaint | Sample dates |
|---|---|---|---|---|---|---|
| 1Password | 4.7★ | 44K | 2.72★ | 300 | 61% | 2023-02-23 – 2026-10-22 (1338 d) |
| Bitwarden | 4.8★ | 35K | 3.34★ | 300 | 46% | 2024-09-05 – 2026-10-22 (778 d) |
| LastPass | 4.4★ | 57K | 2.67★ | 300 | 58% | 2024-08-16 – 2026-10-22 (798 d) |
Complaint themes side by side
Share of all analysed reviews that mention each theme (review count in brackets). Bold = lowest. A review can mention several themes.
| Theme | 1Password | Bitwarden | LastPass |
|---|---|---|---|
| Bugs | 37% (111) | 43% (129) | 51% (153) |
| Crashes / freezes | 4% (13) | 9% (27) | 3% (9) |
| Performance | 5% (16) | 4% (12) | 4% (13) |
| UX / design | 19% (58) | 7% (20) | 11% (34) |
| Pricing / subscription | 25% (76) | 2% (6) | 14% (43) |
| Ads | 0% (0) | 0% (1) | 0% (0) |
| Feature requests | 16% (48) | 10% (29) | 14% (43) |
Verdict: which one has fewer problems?
Across the latest 900 App Store reviews we collected, Bitwarden has the lowest share of reviews with a complaint (46%) and 1Password the highest (61%). The biggest single difference is in pricing and subscription complaints: 25% of 1Password reviews mention them, vs 2% for Bitwarden. Each app's own biggest complaint theme: 1Password, bugs (111 reviews); Bitwarden, bugs (129 reviews); LastPass, bugs (153 reviews). Average star rating in the samples ranges from 2.67★ (LastPass) to 3.34★ (Bitwarden). Time span of each sample: 1Password 1338 days (2023-02-23 to 2026-10-22); Bitwarden 778 days (2024-09-05 to 2026-10-22); LastPass 798 days (2024-08-16 to 2026-10-22). The samples cover comparable periods, so the comparison is reasonably like-for-like. Samples that reach back many months (fewer reviews per day) show long-running issues rather than the effect of one recent update.
- Fewer bug problems: 1Password, 37% of its reviews vs 51% for LastPass.
- Fewer crash and freeze problems: LastPass, 3% of its reviews vs 9% for Bitwarden.
- Performance (slowness, battery, storage) complaints: roughly tied (1Password 5%, Bitwarden 4%, LastPass 4% of reviews).
- Fewer UX / design problems: Bitwarden, 7% of its reviews vs 19% for 1Password.
- Fewer pricing and subscription problems: Bitwarden, 2% of its reviews vs 25% for 1Password.
- Ad complaints: roughly tied (1Password 0%, Bitwarden 0%, LastPass 0% of reviews).
- Fewest feature requests: Bitwarden, 10% of its reviews vs 16% for 1Password.
Gaps under 3 percentage points are called a tie. Samples are recent reviews only, so this is a snapshot of current problems, not all-time quality.
Top 3 specific issues for each app
1Password
- Justify or adjust the price (56 reviews, severity 2.5/3)
- Fix login / account access (56 reviews, severity 2.5/3)
- Soften the redesign backlash (55 reviews, severity 2.4/3)
Biggest theme: bugs. Free PDF
FAQ
Which has fewer problems overall: 1Password, Bitwarden or LastPass?
In the most recent App Store reviews we analysed, Bitwarden had the lowest share of reviews with a complaint (46% of 300) and 1Password the highest (61% of 300). 1Password: 183 of 300; Bitwarden: 139 of 300; LastPass: 174 of 300.
Which has fewer bug complaints: 1Password, Bitwarden or LastPass?
1Password. 1Password: 111 of 300 recent reviews (37%); Bitwarden: 129 of 300 recent reviews (43%); LastPass: 153 of 300 recent reviews (51%).
Which has fewer crash and freeze complaints: 1Password, Bitwarden or LastPass?
LastPass. 1Password: 13 of 300 recent reviews (4%); Bitwarden: 27 of 300 recent reviews (9%); LastPass: 9 of 300 recent reviews (3%).
Which has fewer pricing and subscription complaints: 1Password, Bitwarden or LastPass?
Bitwarden. 1Password: 76 of 300 recent reviews (25%); Bitwarden: 6 of 300 recent reviews (2%); LastPass: 43 of 300 recent reviews (14%).
Which has fewer ad complaints: 1Password, Bitwarden or LastPass?
In our samples they are roughly tied: 1Password: 0 of 300 recent reviews (0%); Bitwarden: 1 of 300 recent reviews (0%); LastPass: 0 of 300 recent reviews (0%).
Which is rated higher on the App Store: 1Password, Bitwarden or LastPass?
All-time US App Store ratings: 1Password 4.7★ from 44K ratings; Bitwarden 4.8★ from 35K ratings; LastPass 4.4★ from 57K ratings. Bitwarden is highest, but all-time ratings move slowly; the recent-review samples above show current problems.
How recent is this 1Password vs Bitwarden vs LastPass data?
Each sample is the most recent public App Store reviews we could collect (from up to 6 storefronts): 1Password: 300 reviews over 1338 days (2023-02-23 to 2026-10-22); Bitwarden: 300 reviews over 778 days (2024-09-05 to 2026-10-22); LastPass: 300 reviews over 798 days (2024-08-16 to 2026-10-22). It is a snapshot of current problems, not all-time quality.
What is the most common complaint about 1Password, Bitwarden and LastPass?
1Password: bugs (111 of 300 reviews), top-ranked fix: “justify or adjust the price”; Bitwarden: bugs (129 of 300 reviews), top-ranked fix: “fix login / account access”; LastPass: bugs (153 of 300 reviews), top-ranked fix: “fix login / account access”.
Full reports
- 1Password reviews: top complaints and what users want fixed
- Bitwarden reviews: top complaints and what users want fixed
- LastPass reviews: top complaints and what users want fixed
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