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Signal app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Signal - Private Messenger (Messaging, by Signal Messenger, LLC) from 3 storefronts, dated 2025-12-18 to 2026-10-22. Average rating in this sample: 3.77★. Its all-time US App Store rating is 4.7★ from 1.1M ratings. 74 reviews contained a complaint; the biggest theme was bugs (70%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 52 | 70% | 2.2 |
| Feature requests | 27 | 36% | 1.8 |
| Performance | 14 | 19% | 2.2 |
| UX / design | 13 | 18% | 1.8 |
| Crashes / freezes | 6 | 8% | 2.8 |
| Pricing / subscription | 4 | 5% | 2.1 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Fix login / account access: 16 complaining reviews, avg severity 2.4/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“From Bangladesh faced immense issue to login signal, even for device change or taking it in desktop .” (1★, v8.32, GB) - Ship the most requested feature: 14 complaining reviews, avg severity 1.6/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“I have signal but it’s completely unusable I’ve been added to 300+ groups by randoms -I can’t turn this off- and also I tried leaving groups but my phone was bugging out from the amount of texts from All the groups please add a button that just deletes any gr…” (3★, v8.19.1, GB) - Speed up loading: 7 complaining reviews, avg severity 2.2/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“Noticeable 2-5s lag when taking photos that other 3rd party messaging apps don’t have on 15 pro max, video is soft and blocky compared to other apps, cannot make calls from CarPlay… lots of annoyances after using it for a few years. Other apps now use signal p…” (2★, v8.5, GB) - Soften the redesign backlash: 8 complaining reviews, avg severity 1.8/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Quit telling people to switch to a number, you own the app, you design it, you decide how it functions. You made this app for the people listen to the people when they say they don’t want to be announced for what they are doing. That’s literally one step close…” (4★, v8.19.1, CA) - Stop data / progress loss: 6 complaining reviews, avg severity 2.5/3. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“The only option left is to pay for a backup for up to a month old data. Ridiculous.” (1★, v8.0, CA) - Fix notifications: 7 complaining reviews, avg severity 1.9/3. What to do: Check notification delivery and let users control frequency in settings.
“Stop asking me. Stop ‘reminding me later’. When I click no on a reminder, you still say ‘We’ll remind you later’. Pls stop it. I have turned them off, chosen to turn them off, physically had to toggle notifications off myself. I have made my decision. Pls stop…” (1★, v8.14, CA)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 8.34 | 5 | 4.6 | 20% |
| 8.33 | 10 | 4.2 | 10% |
| 8.32 | 49 | 3.8 | 16% |
| 8.31 | 9 | 4.9 | 0% |
| 8.30 | 8 | 4.4 | 12% |
| 8.29 | 12 | 4.3 | 17% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Signal?
In 300 recent App Store reviews (2025-12-18 to 2026-10-22), the most common complaint theme was bugs (70% of complaining reviews), and the top specific issue was “fix login / account access” (16 reviews).
How many Signal reviews are negative?
74 of 300 recent reviews (25%) contained a complaint. Average rating in this sample: 3.77★. Its all-time US App Store rating is 4.7★ from 1.1M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Signal Messenger, LLC.
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